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~isPartOf:"Manufacturing & service operations management : M & SOM"
~subject:"Produktqualität"
~subject:"Quality management"
~subject:"quality management"
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Produktqualität
Quality management
quality management
Qualitätsmanagement
24
Dienstleistungsqualität
10
Service quality
10
Lieferkette
6
Supply chain
6
Product quality
5
econometric analysis
5
Lieferantenmanagement
4
Supplier relationship management
4
supply chain management
4
Customer satisfaction
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Kundenzufriedenheit
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empirical research
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service operations
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Knowledge management
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Messung
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Product liability
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Produkthaftung
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Prozessmanagement
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Queueing theory
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Relationship marketing
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Standardisierung
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Standardization
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Umweltmanagement
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Warteschlangentheorie
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24
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Agrawal, Anupam
2
Ball, George P.
2
Gopal, Anandasivam
2
Ketchen, David J. <Jr.>
2
Muthulingam, Suresh
2
Ahn, Hyun-soo
1
Allon, Gad
1
Ball, George
1
Bassamboo, Achal
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1
Beer, Ruth
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Bolling, Steven F.
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1
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1
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1
Cui, Yao
1
Darby, Jessica L.
1
Diwas KC
1
Fazzalari, Franco L.
1
Frei, Frances X.
1
Gao, Guodong
1
Gümüş, Mehmet
1
Ha, Albert
1
Hopp, Wallace J.
1
Hu, Kejia
1
Hu, Ming
1
Jeong, Seongkyoon
1
Jira, Chonnikarn
1
Kostami, Vasiliki
1
Kozanidis, George
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Lee, Jaeseok
1
Leider, Stephen
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Li, Jun
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1
Lipson, Marc
1
Liu, Jingchen
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Long, Xiaoyang
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Lu, Lauren Xiaoyuan
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Manufacturing & service operations management : M & SOM
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
528
International journal of productivity and quality management : IJPQM
455
The TQM journal : the international review of organizational improvement
416
International journal of quality & reliability management
395
International journal of production research
353
Total quality management & business excellence
250
International journal of production economics
199
International journal of six sigma and competitive advantage : IJSSCA
186
Quality management journal : QMJ
176
European journal of operational research : EJOR
93
International journal of services and operations management
88
International journal of quality and service sciences
81
SpringerLink / Bücher
74
Benchmarking : an international journal ; BIJ
66
International journal of business excellence
62
The international journal of productivity and performance management : IJPPM
61
Business process management journal
59
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
59
International journal of process management and benchmarking : IJPMB
58
Health care management review : HCM review
54
Amfiteatru economic : an economic and business research periodical
53
Journal of industrial engineering and management : JIEM
50
Journal of operations management
47
Europäische Hochschulschriften / 5
43
Beiträge zur Hochschulpolitik
42
IEEE transactions on engineering management : EM
42
Journal of health organization and management
42
European journal of industrial engineering : EJIE
41
International journal of quality and innovation
41
International journal of technology management : IJTM
38
Cogent business & management
36
Springer eBook Collection
35
Management science : journal of the Institute for Operations Research and the Management Sciences
34
European research studies
32
Gabler Edition Wissenschaft
32
A Productivity Press book
31
International journal of business excellence : IJBEX
30
Six Sigma in der Finanzbranche
30
International journal of hospitality management
29
International journal of services and operations management : IJSOM
29
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ECONIS (ZBW)
24
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1
Value and design of traceability-driven blockchains
Cui, Yao
;
Hu, Ming
;
Liu, Jingchen
- In:
Manufacturing & service operations management : M & SOM
25
(
2023
)
3
,
pp. 1099-1116
Persistent link: https://www.econbiz.de/10014302843
Saved in:
2
CEO stock ownership, recall timing, and stock market penalties
Darby, Jessica L.
;
Ketchen, David J. <Jr.>
;
Ball, George P.
- In:
Manufacturing & service operations management : M & SOM
25
(
2023
)
5
,
pp. 1909-1930
Persistent link: https://www.econbiz.de/10014383523
Saved in:
3
Environment and energy? : the impact of environmental management systems on energy efficiency
Jeong, Seongkyoon
;
Lee, Jaeseok
- In:
Manufacturing & service operations management : M & SOM
24
(
2022
)
3
,
pp. 1311-1328
Persistent link: https://www.econbiz.de/10013270737
Saved in:
4
Understanding customer retrials in call centers : preferences for service quality and service speed
Hu, Kejia
;
Allon, Gad
;
Bassamboo, Achal
- In:
Manufacturing & service operations management : M & SOM
24
(
2022
)
2
,
pp. 1002-1020
Persistent link: https://www.econbiz.de/10013258710
Saved in:
5
Symbolic awards in buyer-supplier relations
Beer, Ruth
;
Ahn, Hyun-soo
;
Leider, Stephen
- In:
Manufacturing & service operations management : M & SOM
24
(
2022
)
2
,
pp. 1021-1039
Persistent link: https://www.econbiz.de/10013258728
Saved in:
6
The effects of multisiting on productivity and quality
Diwas KC
;
Tushe, Sokol
- In:
Manufacturing & service operations management : M & SOM
23
(
2021
)
4
,
pp. 803-812
Persistent link: https://www.econbiz.de/10012626786
Saved in:
7
The influence of female directors on product recall decisions
Wowak, Kaitlin D.
;
Ball, George P.
;
Post, Corinne
; …
- In:
Manufacturing & service operations management : M & SOM
23
(
2021
)
4
,
pp. 895-913
Persistent link: https://www.econbiz.de/10012627405
Saved in:
8
Service quality using text mining : measurement and consequences
Mejia, Jorge
;
Mankad, Shawn
;
Gopal, Anandasivam
- In:
Manufacturing & service operations management : M & SOM
23
(
2021
)
6
,
pp. 1354-1372
Persistent link: https://www.econbiz.de/10012695656
Saved in:
9
Mean service metrics : biased quality judgment and the customer-server quality gap
Batt, Robert J.
;
Tong, Jordan D.
- In:
Manufacturing & service operations management : M & SOM
22
(
2020
)
5
,
pp. 975-995
Persistent link: https://www.econbiz.de/10012296780
Saved in:
10
Using patient-specific quality information to unlock hidden healthcare capabilities
Wang, Guihua
;
Li, Jun
;
Hopp, Wallace J.
;
Fazzalari, …
- In:
Manufacturing & service operations management : M & SOM
21
(
2019
)
3
,
pp. 582-601
Persistent link: https://www.econbiz.de/10012102847
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