Campisi, Domenico; Mancuso, Paolo; Mastrodonato, … - In: Measuring Business Excellence 23 (2019) 4, pp. 484-495
Purpose: Within the service sectors, Knowledge Intensive Business Services (KIBS) play an important role in local and regional economies as sources of competitive advantages and providing knowledge-intensive inputs to the business process of small and medium-sized enterprises. This study aims...