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~isPartOf:"Meddelanden från Svenska Handelshögskolan"
~language:"eng"
~language:"por"
~person:"Grönroos, Christian"
~subject:"Theory"
~type_genre:"Arbeitspapier"
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Service productivity : toward a conceptualisation of the transformation of inputs into customer value in services
Grönroos, Christian
(
contributor
); …
-
2000
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001536013
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The netoffer model : developing internet offerings for the virtual marketspace
Grönroos, Christian
(
contributor
)
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1999
Persistent link: https://www.econbiz.de/10001543477
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Service marketing theory : back to basics
Grönroos, Christian
-
1998
Persistent link: https://www.econbiz.de/10000987032
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