Berryhill, Jamie; Heang, Kévin Kok; Clogher, Rob; … - 2019
public policies and services in many ways. In just a few years, it is expected that the potential will exist to free up … nearly one-third of public servants’ time, allowing them to shift from mundane tasks to high-value work. Governments can also … residents, and improve the speed and quality of public services. While the potential benefits of AI are significant, attaining …