Hsu, Tsuen‐Ho; Hung, Li‐Chu; Tang, Jia‐Wei - In: Online Information Review 36 (2012) 2, pp. 241-260
Purpose – The purpose of this paper is to evaluate multiple criteria and sub‐criteria of e‐SQ with the interdependence perspective, utilising three phases of measurement for the proposed e‐SQ evaluation. Design/methodology/approach – The paper utilises literature reviews to address the...