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Creepiness : Its antecedents and impact on loyalty when interacting with a chatbot
Rajaobelina, Lova
;
Prom Tep, Sandrine
;
Arcand, Manon
; …
- In:
Psychology & Marketing
38
(
2021
)
12
,
pp. 2339-2356
Persistent link: https://www.econbiz.de/10012633158
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