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Public performance & management review
Public management review
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Street-level bureaucrats' attitude toward clients : a study of work group influence in the Dutch and Belgian tax administration
Keulemans, Shelena
;
Walle, Steven van de
- In:
Public performance & management review
43
(
2020
)
2
,
pp. 334-362
Persistent link: https://www.econbiz.de/10012206184
Saved in:
2
Perceptions of discretion in street-level public service : examining administrative governance in Romania
Henderson, Alexander
;
Țiclău, Tudor
;
Balica, Dan
- In:
Public performance & management review
41
(
2018
)
3
,
pp. 620-647
Persistent link: https://www.econbiz.de/10011977944
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