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~isPartOf:"Quality management journal : QMJ"
~person:"Atrek, Banu"
~subject:"Hochschule"
~subject:"Krankenhaus"
~subject:"Quality management"
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Atrek, Banu
McFadden, Kathleen L.
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Testing the superiority and dimensionality of SERVQUAL vs. SERVPERF in higher education
Bayraktaroglu, Gul
;
Atrek, Banu
- In:
Quality management journal : QMJ
17
(
2010
)
1
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pp. 47-59
Persistent link: https://www.econbiz.de/10003962116
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