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~isPartOf:"Quality management journal : QMJ"
~person:"Cudney, Elizabeth A."
~person:"Gowen, Charles, III."
~person:"McFadden, Kathleen L."
~person:"Weiss, Rebecca"
~source:"econis"
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Search: "Dienstleistungsqualität"
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Dienstleistungsqualität
11
Service quality
11
Hospital
7
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6
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healthcare
6
Gesundheitsversorgung
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Cudney, Elizabeth A.
Gowen, Charles, III.
McFadden, Kathleen L.
Weiss, Rebecca
Prybutok, Victor R.
16
Blankson, Charles
5
Harun, Ahasan
5
Prybutok, Victor
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Boakye, Kwabena G.
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Chakraborty, Subhajit
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Kaynak, Hale
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Lee, Jung Young
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Prybutok, Gayle
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Qin, Hong
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AlNajem, Mohamad N.
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Davis, Mark
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Fredendall, Lawrence D.
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Johnson, Dana M.
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Ponnaiyan, Subramaniam
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Russell, Roberta S.
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Zhang, Xiaoni
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Ababneh, Khaldoun I.
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Alkhatib, Saleh
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Bernardo, Vitor Zanetti
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Choi, Yunsik
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ElMelegy, Ahmed R.
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Erkul, Muratcan
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Gerolamo, Mateus Cecílio
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Pirrallo, Ronald G.
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Quality management journal : QMJ
Total quality management & business excellence
5
Health care management review : HCM review
2
Journal of operations management
2
International journal of production economics
1
International journal of quality & reliability management
1
International journal of six sigma and competitive advantage : IJSSCA
1
Journal of service management
1
Research in the decision sciences for global business : best papers from the 2013 annual conference
1
The TQM journal : the international review of organizational improvement
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ECONIS (ZBW)
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1
Managing quality crossroads in healthcare : an integrative supply chain perspective
Gardner, John W.
;
Linderman, Kevin W.
;
McFadden, Kathleen L.
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 2-17
Persistent link: https://www.econbiz.de/10012309031
Saved in:
2
Managing service-specific and open-posting block sizes when allocating operating room time
Taaffe, Kevin
;
Fredendall, Lawrence
;
Weiss, Rebecca
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 18-31
Persistent link: https://www.econbiz.de/10012309038
Saved in:
3
An empirical study of U.S. hospital quality : readmission rates, organizational culture, patient satisfaction, and Facebook ratings
Lee, Jung Young
;
Gowen, Charles, III.
;
McFadden, Kathleen L.
- In:
Quality management journal : QMJ
25
(
2018
)
4
,
pp. 158-170
Persistent link: https://www.econbiz.de/10012309501
Saved in:
4
Managing quality crossroads in healthcare : an integrative supply chain perspective
Gardner, John W.
;
Linderman, Kevin W.
;
McFadden, Kathleen L.
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 2-17
Persistent link: https://www.econbiz.de/10011976301
Saved in:
5
Managing service-specific and open-posting block sizes when allocating operating room time
Taaffe, Kevin
;
Fredendall, Lawrence
;
Weiss, Rebecca
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 18-31
Persistent link: https://www.econbiz.de/10011976306
Saved in:
6
An empirical study of U.S. hospital quality : readmission rates, organizational culture, patient satisfaction, and Facebook ratings
Lee, Jung Young
;
Gowen, Charles, III.
;
McFadden, Kathleen L.
- In:
Quality management journal : QMJ
25
(
2018
)
4
,
pp. 158-170
Persistent link: https://www.econbiz.de/10011976340
Saved in:
7
Factors in the path from lean to patient safety : Six Sigma, goal specificity and responsiveness capability
McFadden, Kathleen L.
;
Lee, Jung Young
;
Gowen, Charles, III.
- In:
Quality management journal : QMJ
22
(
2015
)
4
,
pp. 37-53
Persistent link: https://www.econbiz.de/10011384436
Saved in:
8
Linking quality improvement practices to knowledge management capabilities
McFadden, Kathleen L.
;
Lee, Jung Young
;
Gowen, Charles, III.
- In:
Quality management journal : QMJ
21
(
2014
)
1
,
pp. 42-58
Persistent link: https://www.econbiz.de/10010244640
Saved in:
9
Comparative analysis of quality function deployment methodologies : a case study analysis
Singh, Rahul K.
;
Elrod, Cassandra C.
;
Cudney, Elizabeth A.
- In:
Quality management journal : QMJ
19
(
2012
)
1
,
pp. 7-23
Persistent link: https://www.econbiz.de/10009500658
Saved in:
10
QFD application in the hospitality industry : a hotel case study
Paryani, Kioumars
;
Masoudi, Ali
;
Cudney, Elizabeth A.
- In:
Quality management journal : QMJ
17
(
2010
)
1
,
pp. 7-28
Persistent link: https://www.econbiz.de/10003962108
Saved in:
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