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Quality management
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Qualitätsmanagement
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Beziehungsmarketing
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Consumer behaviour
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Customer satisfaction
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Lee, Wonjae
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Mast, Jeroen de
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Rajendran, Suchitra
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Rath, Sudeshna
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Silva-Guzmán, José Antonio
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Quality management journal : QMJ
International journal of six sigma and competitive advantage : IJSSCA
29
International Journal of Lean Six Sigma
23
International journal of productivity and quality management : IJPQM
23
International journal of quality & reliability management
8
International journal of business excellence
6
The TQM journal : the international review of organizational improvement
6
The TQM Journal
4
Total quality management & business excellence
4
American Journal of Business
3
Benchmarking : an international journal ; BIJ
3
Benchmarking: An International Journal
3
International Journal of Productivity and Performance Management
3
International Journal of Quality & Reliability Management
3
International journal of services and operations management
3
Journal of Industrial Engineering International
3
Journal of industrial engineering international
3
International Journal of Applied Management Science
2
International journal of business excellence : IJBEX
2
International journal of process management and benchmarking : IJPMB
2
Organizacija
2
The international journal of productivity and performance management
2
The international journal of productivity and performance management : IJPPM
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
American journal of business : applying research to practice ; AJB
1
Amfiteatru Economic Journal
1
Amfiteatru economic : an economic and business research periodical
1
Annals of the University of Petrosani, Economics
1
Asian Journal of Economic Modelling
1
Business & information systems engineering
1
Business Process Management Journal
1
Business and Economics Research Journal
1
Business process management journal
1
Cogent Business & Management
1
Cogent business & management
1
Economic research
1
Economics and Business Letters : EBL
1
European research studies
1
HMD : Praxis der Wirtschaftsinformatik
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Human Resource Management International Digest
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1
Prediction of novel operating parameters using Six Sigma : a study in the steel making process
Rath, Sudeshna
;
Agrawal, Rajat
- In:
Quality management journal : QMJ
30
(
2023
)
3
,
pp. 187-201
Persistent link: https://www.econbiz.de/10014333453
Saved in:
2
Improving the service quality of telecommunication companies using online customer and employee review analysis
Sinha, Akhouri Amitanand
;
Rajendran, Suchitra
; …
- In:
Quality management journal : QMJ
27
(
2020
)
4
,
pp. 182-199
Persistent link: https://www.econbiz.de/10012309636
Saved in:
3
Applying lean six sigma in the wood furniture industry : a case study in a small company
Guerrero, José Erlin
;
Leavengood, Scott
; …
- In:
Quality management journal : QMJ
24
(
2017
)
3
,
pp. 6-19
Persistent link: https://www.econbiz.de/10011721828
Saved in:
4
Diagnostic quality problem solving : a conceptual framework and six strategies
Mast, Jeroen de
- In:
Quality management journal : QMJ
20
(
2013
)
4
,
pp. 21-36
Persistent link: https://www.econbiz.de/10010200504
Saved in:
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