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~isPartOf:"Quality management journal : QMJ"
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Hospital
43
Krankenhaus
43
Dienstleistungsqualität
34
Service quality
34
Quality management
25
Qualitätsmanagement
25
Gesundheitsversorgung
22
Health care
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Patienten
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Patients
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United States
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healthcare
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Lean Management
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Lean management
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patient satisfaction
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Lean production
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lean
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patient experience
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Surgery
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continuous improvement
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hospitals
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service quality
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Gowen, Charles, III.
5
McFadden, Kathleen L.
5
Prybutok, Victor R.
5
Fredendall, Lawrence D.
4
Lee, Jung Young
4
Ferrand, Yann B.
3
Johnson, Dana M.
3
Russell, Roberta S.
3
Taaffe, Kevin
3
Bernardo, Vitor Zanetti
2
Chakraborty, Subhajit
2
Choi, Yunsik
2
Davis, Mark
2
Fredendall, Lawrence
2
Gerolamo, Mateus Cecílio
2
Honda, Ana Carolina
2
Kaynak, Hale
2
Nottingham, Quinton J.
2
Pirrallo, Ronald G.
2
Qin, Hong
2
Weathers, Danny
2
Weiss, Rebecca
2
Zhang, Xiaoni
2
Alkhatib, Saleh
1
Aloqaily, Yazan Hani Tayseer
1
Belohlav, James A.
1
Berry, Leonard L.
1
Bitner, Matthew
1
Bitner, Matthew D.
1
Boakye, Kwabena G.
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Boonme, Kittipong
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Carter, Robert E.
1
Cheah, Jun-Hwa
1
Cook, Lori S.
1
Delisle, Dennis R.
1
Drehmer, David E.
1
Duffey, Noah
1
Fiore, Alexis
1
Fleck, Robert A.
1
Fless, Kristin
1
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Quality management journal : QMJ
Health care management review : HCM review
240
NBER working paper series
211
Health care management science
202
International journal of hospitality management
192
Working paper / National Bureau of Economic Research, Inc.
178
NBER Working Paper
175
Journal of health organization and management
173
Journal of health economics
172
Health economics
125
European journal of operational research : EJOR
121
Krankenhausmanagement : Strategien, Konzepte, Methoden
112
SpringerLink / Bücher
96
The European journal of health economics : HEPAC ; health economics in prevention and care
90
International journal of contemporary hospitality management
82
Management science : journal of the Institute for Operations Research and the Management Sciences
72
Inquiry : a journal of health care organization, provision and financing
68
Discussion paper series / IZA
67
Health affairs : at the intersection of health, health care, and policy
63
Socio-economic planning sciences : the international journal of public sector decision-making
59
Applied economics
58
Health economics review
58
Health care management science : a new journal serving the international health care management community
55
Manufacturing & service operations management : M & SOM
53
Health marketing quarterly
49
International journal of production research
43
Omega : the international journal of management science
43
The European journal of health economics
43
Tourism management : research, policies, practice
43
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
42
Journal of hospitality marketing & management
40
IZA Discussion Paper
39
Production and operations management : the flagship research journal of the Production and Operations Management Society
37
Journal of business research : JBR
35
Europäische Hochschulschriften / 5
34
International journal of pharmaceutical and healthcare marketing : IJPHM
34
Production and operations management : an international journal of the Production and Operations Management Society
34
Ruhr economic papers
34
Computers & operations research : and their applications to problems of world concern ; an international journal
33
International journal of production economics
33
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ECONIS (ZBW)
43
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1
Separate rooms for patient induction, case set-up and breakdown : innovative operating room turnover through quality management
Ferrand, Yann B.
;
Fredendall, Lawrence D.
;
Taaffe, Kevin
; …
- In:
Quality management journal : QMJ
31
(
2024
)
1
,
pp. 3-24
Persistent link: https://www.econbiz.de/10014545224
Saved in:
2
Nurses perception of a hospital's process improvement on patient satisfaction
Choi, Yunsik
;
Fredendall, Lawrence D.
;
Roth, Aleda
; …
- In:
Quality management journal : QMJ
31
(
2024
)
2
,
pp. 77-101
Persistent link: https://www.econbiz.de/10014545357
Saved in:
3
Private hospitals quality assessment : evidence from Jordan using HEALTHQUAL model
Alkhatib, Saleh
;
Aloqaily, Yazan Hani Tayseer
- In:
Quality management journal : QMJ
31
(
2024
)
1
,
pp. 43-57
Persistent link: https://www.econbiz.de/10014545258
Saved in:
4
Assessing patient satisfaction with emergency department care delivery using a patient experience framework
Ferrand, Yann B.
;
Fredendall, Lawrence D.
;
Siemens, …
- In:
Quality management journal : QMJ
29
(
2022
)
3
,
pp. 160-182
Persistent link: https://www.econbiz.de/10013410705
Saved in:
5
Measuring the influence of service quality on patient satisfaction in Malaysia
Tan, Christine Nya-Ling
;
Ojo, Adedapo Oluwaseyi
;
Cheah, …
- In:
Quality management journal : QMJ
26
(
2019
)
3
,
pp. 129-143
Persistent link: https://www.econbiz.de/10012309537
Saved in:
6
The effectiveness of ISO 9001-based healthcare accreditation surveyors and standards on hospital performance outcomes : a balanced scorecard perspective
Ritchie, William J.
;
Ni, John
;
Stark, Eric M.
;
Melnyk, …
- In:
Quality management journal : QMJ
26
(
2019
)
4
,
pp. 162-173
Persistent link: https://www.econbiz.de/10012309559
Saved in:
7
Managing service-specific and open-posting block sizes when allocating operating room time
Taaffe, Kevin
;
Fredendall, Lawrence
;
Weiss, Rebecca
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 18-31
Persistent link: https://www.econbiz.de/10012309038
Saved in:
8
The effect of waiting time on patient perceptions of care quality
Nottingham, Quinton J.
;
Johnson, Dana M.
;
Russell, …
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 32-45
Persistent link: https://www.econbiz.de/10012309045
Saved in:
9
Towards a triadic quality measurement framework for U.S. healthcare
Chakraborty, Subhajit
;
Kaynak, Hale
- In:
Quality management journal : QMJ
25
(
2018
)
1
,
pp. 46-63
Persistent link: https://www.econbiz.de/10012309048
Saved in:
10
How Lean Six Sigma Principles improve hospital performance
Honda, Ana Carolina
;
Bernardo, Vitor Zanetti
;
Gerolamo, …
- In:
Quality management journal : QMJ
25
(
2018
)
2
,
pp. 70-82
Persistent link: https://www.econbiz.de/10012309062
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