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~isPartOf:"Reassessing the employment relationship"
~source:"econis"
~subject:"Beschäftigungssystem"
~subject:"Kundenservice"
~subject:"Qualifikation"
~type_genre:"Book section"
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Beschäftigungssystem
Kundenservice
Qualifikation
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Customer satisfaction
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Dienstleistungsberufe
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Ogbonna, Emmanuel
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Reassessing the employment relationship
Zukunftsfeld Dienstleistungsarbeit : Professionalisierung - Wertschätzung - Interaktion
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The Oxford handbook of offshoring and global employment
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The Oxford handbook of work and organization
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ECONIS (ZBW)
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Service work and service workers : exploring the dynamics of front-line service encounters
Ogbonna, Emmanuel
- In:
Reassessing the employment relationship
,
(pp. 375-400)
.
2011
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