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~isPartOf:"Research memorandum / METEOR"
~subject:"Customer retention"
~type_genre:"Arbeitspapier"
~type_genre:"Universitätsschrift"
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The psychology behind commitment and loyalty : an empirical study in a bank setting
Bloemer, Johanna M.
;
Odekerken-Schröder, Gaby
; …
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2002
Persistent link: https://www.econbiz.de/10001780785
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