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~isPartOf:"Schriftenreihe Marketing-Management"
~person:"Bilgihan, Anil"
~person:"Pepels, Werner"
~person:"Walsh, Gianfranco"
~person:"Wiedmann, Klaus-Peter"
~subject:"Germany"
~subject:"Kundenzufriedenheit"
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Germany
Kundenzufriedenheit
Beziehungsmarketing
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Customer satisfaction
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Deutschland
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Dienstleistungsqualität
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E-commerce
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Electronic Commerce
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Empirical method
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Empirische Methode
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Mobilkommunikation
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Bilgihan, Anil
Pepels, Werner
Walsh, Gianfranco
Wiedmann, Klaus-Peter
Langner, Sascha
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Siecinski, Jessica
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Schriftenreihe Marketing-Management
Schriftenreihe Marketing, Management
10
Jahrbuch der Absatz- und Verbrauchsforschung
4
Journal of retailing and consumer services
3
Effektives Customer Relationship Management : Instrumente - Einführungskonzepte - Organisation
2
Effektives Customer Relationship Management : Instrumente, Einführungskonzepte, Organisation
2
European management journal
2
International journal of contemporary hospitality management
2
Journal of hospitality marketing & management
2
Journal of service research
2
Psychology & marketing
2
Harvard-Business-Manager : das Wissen der Besten
1
Heidelberger Fachbücher für Praxis und Studium
1
Herausforderungen der internationalen marktorientierten Unternehmensführung : Festschrift für Reinhard Hünerberg
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of consumer studies
1
International journal of quality and service sciences
1
International journal of retail & distribution management
1
Journal of service research : JSR
1
Marketing : ZFP ; journal of research and management
1
Quantitative marketing and marketing management : marketing models and methods in theory and practice ; dedicated to Udo Wagner
1
Schriftenreihe Marketing Management
1
The international review of retail, distribution and consumer research
1
The journal of product & brand management
1
Zeitschrift für Energiewirtschaft : ZfE
1
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ECONIS (ZBW)
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Kundenzufriedenheit in Online-Beziehungen : Ergebnisse einer empirischen Studie
Wiedmann, Klaus-Peter
;
Langner, Sascha
;
Siecinski, Jessica
-
2007
Persistent link: https://www.econbiz.de/10014007209
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