Yacuzzi, Enrique A.; Martín, Fernando; Vignola, Gabriel; … - 2004
, corporate culture, and
management policies contribute to incorporate quality in a product. Thus quality results
from the … seminal work on quality
management, which includes a study on the U.S. room air conditioning industry, Garvinii
identified … documents, the way that
management systems and other enterprise assets such as technology contribute to create
quality in the …