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~isPartOf:"Service business"
~isPartOf:"The international journal of bank marketing : IJBM"
~isPartOf:"Tourism management perspectives : TMP"
~person:"Sampaio, Cláudio Hoffmann"
~subject:"Customer satisfaction"
~subject:"Satisfaction"
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Customer satisfaction
Satisfaction
Dienstleistungsqualität
2
Kundenzufriedenheit
2
Service quality
2
Antecedents
1
Apps for online banking
1
Arbeitszufriedenheit
1
Bank
1
Beziehungsmarketing
1
Consequences
1
Consumer behaviour
1
Electronic Banking
1
Electronic banking
1
Job satisfaction
1
Konsumentenverhalten
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Meta-Analyse
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Meta-analysis
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Mobile Anwendung
1
Mobile Business
1
Mobile application
1
Mobile banking
1
Mobile business
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Mobile communications
1
Mobilkommunikation
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Perceived justice
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Relationship marketing
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Sampaio, Cláudio Hoffmann
Le Nguyen Hau
4
Pham Ngoc Thuy
4
Prayag, Girish
4
Pérez, Andrea
4
Rodríguez del Bosque, Ignacio A.
3
Aksoy, Lerzan
2
Amin, Muslim
2
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Caber, Meltem
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Cervera-Taulet, Amparo
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Chang, Hsin Hsin
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Olugbade, Olusegun A.
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Pérez-Cabañero, Carmen
2
Rathnayake, Rathnayake Mudiyanselage Wasantha
2
Santini, Fernando de Oliveira
2
Taheri, Babak
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To, W. M.
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2
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Service business
The international journal of bank marketing : IJBM
Tourism management perspectives : TMP
Journal of financial services marketing : JFSM
1
Journal of hospitality marketing & management
1
Journal of marketing for higher education
1
Latin American business review : journal of the Business Association of Latin American Studies (BALAS)
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The journal of brand management : an international journal
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Apps for mobile banking and customer statisfaction : a cross-cultural study
Sampaio, Cláudio Hoffmann
;
Ladeira, Wagner Junior
; …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1131-1151
Persistent link: https://www.econbiz.de/10011815044
Saved in:
2
A meta-analysis of satisfaction in the banking sector
Ladeira, Wagner Junior
;
Santini, Fernando de Oliveira
; …
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
6
,
pp. 798-820
Persistent link: https://www.econbiz.de/10011618691
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