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~isPartOf:"Service business"
~subject:"Cognition"
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Understanding the dynamics behind bank branch service quality in Portugal : pursuing a holistic view using fuzzy cognitive mapping
Ferreira, Fernando Alberto Freitas
;
Jalali, Marjan S.
; …
- In:
Service business
10
(
2016
)
3
,
pp. 469-487
Persistent link: https://www.econbiz.de/10011722345
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