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~isPartOf:"Service business"
~subject:"Dienstleistungsqualität"
~subject:"Einzelhandel"
~subject:"Relationship marketing"
~subject:"Social web"
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Dienstleistungsqualität
Einzelhandel
Relationship marketing
Social web
Customer value
13
Kundenwert
13
Beziehungsmarketing
7
Betriebliche Wertschöpfung
5
Customer integration
5
Kundenintegration
5
Value creation
5
Consumer behaviour
4
Customer satisfaction
4
Konsumentenverhalten
4
Kundenzufriedenheit
4
Service quality
4
Customer participation
3
Brand management
2
Markenführung
2
Marketing management
2
Marketingmanagement
2
Online retailing
2
Online-Handel
2
Social Web
2
Taiwan
2
Value co-creation
2
2005-2005
1
Anlageberatung
1
Befragung
1
Brand image
1
Business services
1
Co-creation
1
Cognition
1
Cognitive dissonance
1
Collectivism
1
Company platform
1
Consumer values
1
Cultural identity
1
Customer co-created value
1
Customer engagement
1
Customer motivation
1
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8
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Le Nguyen Hau
2
Chen, Ja-Shen
1
Cheng, Vincent
1
Frías Jamilena, Dolores María
1
Hong, Soon Goo
1
Huang, Tseng-Lung
1
Hur, Won-moo
1
Hyun Kyung Kim
1
Janupiboon, Thanyamai P.
1
Kamalanon, Piyanoot
1
Kim, Hanna
1
Loh, Wilson
1
Lok, Peter
1
Mai Thi My‑Quyen
1
Palma, Freida C.
1
Pham Ngoc Thuy
1
Polo Peña, Ana Isabel
1
Rhodes, Joan
1
Rodríguez Molina, Miguel Ángel
1
Trimi, Silvana
1
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Service business
Journal of business research : JBR
57
Industrial marketing management : the international journal for industrial and high-tech firms
52
Journal of retailing and consumer services
34
International journal of hospitality management
25
SpringerLink / Bücher
19
The service industries journal
18
Journal of the Academy of Marketing Science
17
Journal of service research : JSR
15
Journal of strategic marketing
15
Handbook of research on customer equity in marketing
14
Journal of marketing
14
Journal of service management
14
The journal of business & industrial marketing
14
The journal of services marketing
14
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
13
Journal of creating value
12
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
12
Gabler Edition Wissenschaft
11
International journal of contemporary hospitality management
11
Journal of marketing research : JMR
10
The journal of product & brand management
10
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
9
Technological forecasting & social change : an international journal
9
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
9
Business horizons
8
International journal of electronic customer relationship management : IJECRM
8
Marketing theory
8
Tourism management : research, policies, practice
8
Cogent business & management
7
European management journal
7
Journal of marketing analytics : JMA
7
Management decision : MD
7
Marketing intelligence & planning
7
Springer eBook Collection / Business and Economics
7
The TQM journal : the international review of organizational improvement
7
Harvard-Business-Manager : das Wissen der Besten
6
International journal of services and operations management
6
Journal of business economics and management
6
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
6
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ECONIS (ZBW)
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1
Company websites and mobile apps versus social media : which service experience creates more customer value for online travel agencies?
Chen, Ja-Shen
;
Kamalanon, Piyanoot
;
Janupiboon, Thanyamai P.
- In:
Service business
16
(
2022
)
4
,
pp. 1081-1110
Persistent link: https://www.econbiz.de/10013459534
Saved in:
2
Transforming customer brand engagement to co-creation value through participation energy and effort
Mai Thi My‑Quyen
;
Le Nguyen Hau
- In:
Service business
15
(
2021
)
3
,
pp. 493-514
Persistent link: https://www.econbiz.de/10012620105
Saved in:
3
Motivation triggers for customer participation in value co-creation
Palma, Freida C.
;
Trimi, Silvana
;
Hong, Soon Goo
- In:
Service business
13
(
2019
)
3
,
pp. 557-580
Persistent link: https://www.econbiz.de/10012124370
Saved in:
4
Creating a commercially compelling smart service encounter
Huang, Tseng-Lung
- In:
Service business
12
(
2018
)
2
,
pp. 357-377
Persistent link: https://www.econbiz.de/10011915069
Saved in:
5
The effects of perceived value on loyalty : the moderating effect of market orientation adoption
Polo Peña, Ana Isabel
;
Frías Jamilena, Dolores María
; …
- In:
Service business
11
(
2017
)
1
,
pp. 93-116
Persistent link: https://www.econbiz.de/10011722452
Saved in:
6
Critical success factors in relationship management for services outsourcing
Rhodes, Joan
;
Lok, Peter
;
Loh, Wilson
;
Cheng, Vincent
- In:
Service business
10
(
2016
)
1
,
pp. 59-86
Persistent link: https://www.econbiz.de/10011722157
Saved in:
7
Customer participation to co-create value in human transformative services : a study of higher education and health care services
Le Nguyen Hau
;
Pham Ngoc Thuy
- In:
Service business
10
(
2016
)
3
,
pp. 603-628
Persistent link: https://www.econbiz.de/10011722401
Saved in:
8
Investigation of the relationship between service values and loyalty behaviors under high commitment
Hur, Won-moo
;
Hyun Kyung Kim
;
Kim, Hanna
- In:
Service business
7
(
2013
)
1
,
pp. 103-119
Persistent link: https://www.econbiz.de/10009728543
Saved in:
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