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Beziehungsmarketing
80
Relationship marketing
80
Dienstleistungsqualität
70
Service quality
70
Customer satisfaction
59
Kundenzufriedenheit
59
Consumer behaviour
58
Konsumentenverhalten
58
Innovation
36
Dienstleistungssektor
34
Service industry
34
Innovation management
31
Innovationsmanagement
31
Beschwerdemanagement
20
Complaint management
20
Customer integration
19
Kundenintegration
19
Qualitätsmanagement
19
Lieferantenmanagement
18
Quality management
18
Supplier relationship management
18
Hotellerie
17
Betriebliche Wertschöpfung
16
Hotel industry
16
Value creation
16
Brand management
15
Markenführung
15
Business services
14
Customer service
14
Firm performance
14
Kundenservice
14
Social Web
14
Social web
14
Unternehmensdienstleistung
14
Unternehmenserfolg
14
Knowledge-intensive industry
13
Wissensintensives Unternehmen
13
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12
Confidence
12
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11
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4
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English
236
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All
Lee, Donhee
7
Le Nguyen Hau
6
Trimi, Silvana
5
Gil-Pechuán, Ignacio
4
Pham Ngoc Thuy
4
Chang, Hsin Hsin
3
Doloreux, David
3
Ferreira, João J. M.
3
Geum, Youngjung
3
Jeon, Aeeun
3
Joo, Jaehun
3
Kim, Taegoo
3
Lee, Gyehee
3
Lee, Sang M.
3
Liu, Shunzhong
3
Lorgnier, Nicolas G. A.
3
Park, Yongtae
3
Rahman, Zillur
3
Su, Che-Jen
3
Akhtar, Asif
2
Asikainen, Anna-Leena
2
Crevani, Lucia
2
Espino-Rodríguez, Tomás F.
2
Fuentes-Blasco, María
2
Gil Saura, Irene
2
Gu, Vicky Ching
2
Guchait, Priyanko
2
Guercini, Simone
2
Hong, Kwan Soo
2
Hong, Soon Goo
2
Huang, Stephen Chi-Tsun
2
Hur, Won-Moo
2
Jeng, Don Jyh-Fu
2
Jung, Hyo Sun
2
Karatepe, Osman M.
2
Kim, Kwang-jae
2
Kim, Minjun
2
Kim, Sang-Man
2
Kim, Sung-Bum
2
Lee, Chia-chi
2
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Published in...
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Service business
People management : the magazine for professionals in personnel, training and development
10,302
Management science : journal of the Institute for Operations Research and the Management Sciences
9,955
SpringerLink / Bücher
8,971
Management Science
7,614
Energy conversion and management : ECM
6,139
Arbeit und Arbeitsrecht : AuA ; die Zeitschrift für das Personal-Management
6,078
Tourism management : research, policies, practice
5,841
Pulp and paper : the production and management journal of the North American pulp and paper industry
5,787
Management accounting
5,514
PM network : the professional magazine of the Project Management Institute
5,493
Modern materials handling : productivity solutions for manufacturing, warehousing & distribution ; official publication of Materials Handling & Management Society
5,487
HRMagazine : on human resource management
5,474
MPRA Paper
5,016
Personal : Zeitschrift für Human Resource Management
4,927
Paper film foil converter : a production and management magazine
4,832
Industrial marketing management : the international journal for industrial and high-tech firms
4,788
Bm : Bank und Markt ; Zeitschrift für Retailbanking
4,621
Management today
4,534
Journal of business research : JBR
4,350
Leisure management
4,350
ULB Institutional Repository
4,246
Management Decision
4,119
The international journal of human resource management
4,052
European journal of operational research : EJOR
4,029
Sales & marketing management
3,981
International journal of production research
3,896
Operations research, Management science : OR MS ; the international literature digest
3,831
International journal of production economics
3,821
International journal of technology management : IJTM
3,799
NBER working paper series
3,781
Research policy : policy, management and economic studies of science, technology and innovation
3,741
Springer eBook Collection
3,713
Omega : the international journal of management science
3,702
Technovation : the international journal of technological innovation, entrepreneurship and technology management
3,640
Agricultural Water Management
3,616
Journal of environmental economics and management : JEEM ; the official journal of the Association of Environmental and Resource Economists
3,506
Academy of Management journal : AMJ
3,441
Other publications TiSEM
3,431
International journal of project management : the journal of The International Project Management Association
3,425
Management decision : MD
3,403
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ECONIS (ZBW)
231
OLC EcoSci
5
Showing
1
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10
of
236
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date (oldest first)
1
Promoting intrapreneurial behavior in banking : the role of high-performance work systems,
knowledge
management
processes, and supervisor support
Revuelto-Taboada, Lorenzo
;
Portalanza-Chavarría, Alexandra
- In:
Service business
17
(
2023
)
3
,
pp. 789-817
Persistent link: https://www.econbiz.de/10014333863
Saved in:
2
Current and future influences of COVID-19 on the
knowledge
management
function of conventions and exhibitions
Jung, Sookhwa
;
Lee, Jaewoo
- In:
Service business
16
(
2022
)
2
,
pp. 391-410
Persistent link: https://www.econbiz.de/10013273627
Saved in:
3
Innovation type and external
knowledge
search strategies in KIBS : evidence from Canada
Doloreux, David
;
Turkina, Ekaterina
;
Van Assche, Ari
- In:
Service business
13
(
2019
)
3
,
pp. 509-530
Persistent link: https://www.econbiz.de/10012124355
Saved in:
4
Improving human capital through
knowledge
management
practices in
knowledge
-intensive business services
Palacios Marqués, Daniel
;
Gil-Pechuán, Ignacio
;
Lim, …
- In:
Service business
5
(
2011
)
2
,
pp. 99-112
Persistent link: https://www.econbiz.de/10009535247
Saved in:
5
Improving human capital through
knowledge
management
practices in
knowledge
-intensive business services
Palacios-Marques, Daniel
;
Gil-Pechuán, Ignacio
;
Lim, …
- In:
Service business
5
(
2011
)
2
,
pp. 99-112
Persistent link: https://www.econbiz.de/10010004614
Saved in:
6
Innovation
management
capabilities in rural and urban
knowledge
intensive business services : empirical evidence
Fernandes, Cristina I.
;
Ferreira, João J. M.
;
Marques, …
- In:
Service business
9
(
2015
)
2
,
pp. 233-256
Persistent link: https://www.econbiz.de/10011296055
Saved in:
7
Innovation modes and strategies in
knowledge
intensive business services
Asikainen, Anna-Leena
- In:
Service business
9
(
2015
)
1
,
pp. 77-95
Persistent link: https://www.econbiz.de/10011296092
Saved in:
8
Analyzing relationship quality and its contribution to consumer relationship proneness
Olavarría Jaraba, Ana
;
Cambra Fierro, Jesús J.
; …
- In:
Service business
12
(
2018
)
4
,
pp. 641-661
Persistent link: https://www.econbiz.de/10011919757
Saved in:
9
From clinical governance through CSR and
knowledge
sharing to clinical error control
Luu Trong Tuan
- In:
Service business
9
(
2015
)
4
,
pp. 687-709
Persistent link: https://www.econbiz.de/10011407255
Saved in:
10
Determinants of Web 2.0 technologies for
knowledge
sharing in SMEs
Soto-Acosta, Pedro
;
Perez-Gonzalez, Daniel
;
Popa, Simona
- In:
Service business
8
(
2014
)
3
,
pp. 425-438
Persistent link: https://www.econbiz.de/10010413201
Saved in:
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