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~isPartOf:"Service design and delivery"
~person:"Johnston, Robert"
~person:"Parry, Glenn"
~person:"Stauss, Bernd"
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Dienstleistungsmanagement
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Service management
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Beziehungsmarketing
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Relationship marketing
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Bundling strategy
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Core competency
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Dienstleistung
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Dienstleistungsinnovation
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Großbritannien
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Interessenvertretung
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Kernkompetenz
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Leistungsbündel
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Road transport
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Räumliche Verteilung
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Johnston, Robert
Parry, Glenn
Stauss, Bernd
Macintyre, Mairi
2
Angelis, Jannis
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Caldwell, Nigel
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Dhaliwal, Jagdeesh S.
1
McLening, Marc
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Mills, John
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O'Donnovan, Brendan
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Purchase, Valerie
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Seddon, John
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Thompson, Rob
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Zokaei, Keivan
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Service design and delivery
Forum Dienstleistungsmanagement
4
Wissenschaft & Praxis
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SpringerLink / Bücher
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Always learning
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European management journal
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Focus Dienstleistungsmarketing
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Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
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Gabler Wissenschaft & Praxis
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Journal of service management
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Kundenintegration : Forum Dienstleistungsmanagement
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Managing service quality : MSQ ; an international journal
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Operations management ; Vol. 1
1
Perspektiven der internationalen Wirtschaft
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Service Science: Research and Innovations in the Service Economy
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Springer eBook Collection / Business and Economics
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Macintyre, Mairi
;
Parry, Glenn
;
Angelis, Jannis
- In:
Service design and delivery
,
(pp. 167-169)
.
2011
Persistent link: https://www.econbiz.de/10009011799
Saved in:
2
A multi-organisational approach to service delivery
Purchase, Valerie
;
Mills, John
;
Parry, Glenn
- In:
Service design and delivery
,
(pp. 119-134)
.
2011
Persistent link: https://www.econbiz.de/10009011808
Saved in:
3
Complex deployed responsive service
Parry, Glenn
;
McLening, Marc
;
Caldwell, Nigel
;
Thompson, Rob
- In:
Service design and delivery
,
(pp. 95-117)
.
2011
Persistent link: https://www.econbiz.de/10009011812
Saved in:
4
Understanding services and the customer response
Dhaliwal, Jagdeesh S.
;
Macintyre, Mairi
;
Parry, Glenn
- In:
Service design and delivery
,
(pp. 1-18)
.
2011
Persistent link: https://www.econbiz.de/10009011831
Saved in:
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