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~isPartOf:"Services marketing quarterly"
~isPartOf:"The journal of services marketing"
~person:"Basso, Kenny"
~subject:"Beziehungsmarketing"
~subject:"Wahrnehmung"
~subject:"customer satisfaction"
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Beziehungsmarketing
Wahrnehmung
customer satisfaction
Consumer behavior
2
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Dienstleistungsqualität
2
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Services marketing
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Basso, Kenny
Klaus, Philipp
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Services marketing quarterly
The journal of services marketing
Australasian marketing journal
1
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ECONIS (ZBW)
2
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The effects of store environment elements on customer-to-customer interactions involving older shoppers
Tomazelli, Joana
;
Broilo, Patricia Liebesny
;
Espartel, …
- In:
The journal of services marketing
31
(
2017
)
4/5
,
pp. 339-350
Persistent link: https://www.econbiz.de/10011742690
Saved in:
2
Antecedents of the client's trust in low- versus high-consequence decisions
Terres, Mellina da Silva
;
Santos, Christiane Pizzutti dos
; …
- In:
The journal of services marketing
29
(
2015
)
1
,
pp. 26-37
Persistent link: https://www.econbiz.de/10010531133
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