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~isPartOf:"Services marketing quarterly"
~person:"Gong, Taeshik"
~person:"Sharma, Piyush"
~person:"Staiger, Douglas"
~subject:"Dienstleistungssektor"
~subject:"Interkulturelles Management"
~subject:"Konsumentenverhalten"
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Dienstleistungssektor
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Caring climate
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Dienstleistungsqualität
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Kundenzufriedenheit
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Gong, Taeshik
Sharma, Piyush
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Services marketing quarterly
The journal of services marketing
7
Journal of retailing and consumer services
4
Journal of business research : JBR
2
Journal of service research : JSR
2
A Research Agenda for Service Marketing
1
European journal of marketing : EJM
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of international consumer marketing
1
Journal of service management
1
Journal of service theory and practice
1
Journal of service theory and practice : JSTP
1
Marketing intelligence & planning
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Psychology & marketing
1
The service industries journal
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Influence of dysfunctional customer behavior on depersonalization and service sabotage in the service industry
Lee, Kangcheol
;
Gong, Taeshik
- In:
Services marketing quarterly
44
(
2023
)
4
,
pp. 309-329
Persistent link: https://www.econbiz.de/10014418079
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