//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Services marketing quarterly"
~person:"Gray, David"
~subject:"Customer satisfaction"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Beziehungsmarketing"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Customer satisfaction
Anger
1
Beziehungsmarketing
1
Confidence
1
Consumer behaviour
1
Dienstleistungsqualität
1
Dienstleistungssektor
1
Digitale Dienste
1
Emotion
1
Konsumentenverhalten
1
Kundenzufriedenheit
1
Mobile phone
1
Mobiltelefon
1
Relationship marketing
1
Service industry
1
Service quality
1
Telecommunications industry
1
Telekommunikationssektor
1
Vertrauen
1
Web-based service
1
anchoring
1
continuance commitment telecommunications
1
focus groups
1
inertia
1
repulsion attraction
1
service providers
1
services
1
switching behavior
1
trust
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Gray, David
Leisen Pollack, Birgit
3
Choi, Beom Joon
2
Quach, Sara
2
Shin, Hyunju
2
Thaichon, Park
2
Aggarwal, Praveen
1
Amaad, Hafiz
1
Arrivabene, Lorena Silva
1
Banerjee, Shubhomoy
1
Basu, Amiya K.
1
Bavalur, Amulya Sai
1
Black, Gregory S.
1
Campos, Pimenta, Marco Tulio
1
Carter, Leanne
1
Casidy, Riza
1
Chamorro, Antonio
1
Clouse, Shawn F.
1
Crawford, Heather
1
Curry, Neil
1
D'Alessandro, Steven
1
Das, Manish
1
Daughtrey, Clayton L.
1
Dowell, David
1
Dwivedi, Abhishek
1
Esteves, Fabia
1
Fernandes, Teresa
1
Gabay, Gillie
1
Gao, Yuhui
1
Gardner, Mary Jane
1
Ghantous, Nabil
1
Greene, Henry
1
Hafezniya, Hanieh
1
Handrito, Radityo Putro
1
Hapsari, Raditha
1
Heinonen, Johanna
1
Hussein, Ananda Sabil
1
Israilov, Baiastan
1
Jabarzadeh, Younis
1
Jeon, Hoseong
1
more ...
less ...
Published in...
All
Services marketing quarterly
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The "I love o hate them" relationships with cell phone service providers : the role of customer inertia and anger
Carter, Leanne
;
Gray, David
;
D'Alessandro, Steven
; …
- In:
Services marketing quarterly
37
(
2016
)
4
,
pp. 225-240
Persistent link: https://www.econbiz.de/10011628463
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->