//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Services marketing quarterly"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"customer behavior"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Caring climate
1
Consumer behaviour
1
Customer behavior
1
Customer satisfaction
1
Dienstleistungsqualität
1
Dienstleistungssektor
1
Konsumentenverhalten
1
Kundenzufriedenheit
1
RFM
1
Service industry
1
Service quality
1
customer segmentation
1
depersonalization
1
dysfunctional customer behavior
1
eBook subscription
1
machine learning
1
service sabotage
1
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Gong, Taeshik
1
Hashemian, Farid
1
Lee, Kangcheol
1
Maleki, Negar
1
Zeinali, Yasser
1
Published in...
All
Services marketing quarterly
Management science : journal of the Institute for Operations Research and the Management Sciences
9
Management Science
7
Journal of business research : JBR
6
Production and operations management : an international journal of the Production and Operations Management Society
6
European journal of operational research : EJOR
4
International journal of contemporary hospitality management
4
International journal of hospitality management
4
Journal of retailing
4
Journal of retailing and consumer services
4
Manufacturing & service operations management : M & SOM
4
Omega : the international journal of management science
4
Service business
4
Faculty & research / Insead : working paper series
3
International journal of economic research
3
Journal of hospitality marketing & management
3
Production and operations management : the flagship research journal of the Production and Operations Management Society
3
Cogent business & management
2
Computers & operations research : and their applications to problems of world concern ; an international journal
2
International journal of production economics
2
Journal of electronic commerce research : JECR
2
Journal of financial services marketing : JFSM
2
Journal of operations management
2
Journal of travel and tourism marketing
2
Manufacturing & Service Operations Management
2
Marketing Science
2
Marketing intelligence & planning
2
Omega
2
Risks
2
Risks : open access journal
2
The journal of business & industrial marketing
2
The journal of services marketing
2
AICEI proceedings
1
Advances in business and management forecasting
1
Annales Universitatis Mariae Curie-Skłodowska / H
1
Asian Agricultural Research
1
Business Guides on the Go
1
Business and society review : journal of the W. Michael Hoffman Center for Business Ethics at Bentley University
1
Central European journal of operations research
1
Cogent Business & Management
1
more ...
less ...
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
From user behavior to subscription sales : an insight into e-book platform leveraging customer segmentation and A/B testing
Hashemian, Farid
;
Maleki, Negar
;
Zeinali, Yasser
- In:
Services marketing quarterly
45
(
2024
)
2
,
pp. 153-181
Persistent link: https://www.econbiz.de/10014566256
Saved in:
2
Influence of dysfunctional
customer
behavior
on depersonalization and service sabotage in the service industry
Lee, Kangcheol
;
Gong, Taeshik
- In:
Services marketing quarterly
44
(
2023
)
4
,
pp. 309-329
Persistent link: https://www.econbiz.de/10014418079
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->