Hossain, Md. Shamim; Yahya, Sofri B.; Khan, Mohammad Jamal - In: Social Responsibility Journal 16 (2019) 2, pp. 145-158
Purpose: Although research on patient satisfaction and loyalty has grown rapidly, the literature on corporate social responsibility (CSR) health care and patient satisfaction and loyalty is scarce. This paper aims to examine the impact of CSR health care on patient satisfaction and loyalty in...