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~isPartOf:"Springer eBook Collection"
~isPartOf:"The service industries journal"
~isPartOf:"Working paper"
~person:"Lings, Ian"
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Lings, Ian
Williams, Colin C.
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The service industries journal
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International journal of services technology and management
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Understanding consumers' decisions to adopt technology-enabled transformative services
Schuster, Lisa
;
Drennan, Judy
;
Lings, Ian
- In:
The service industries journal
35
(
2015
)
15/16
,
pp. 846-864
Persistent link: https://www.econbiz.de/10011416848
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2
The impact of implicit and explicit communications on frontline service delivery staff
Lings, Ian
;
Beatson, Amanda
;
Gudergan, Siegfried
- In:
The service industries journal
28
(
2008
)
9/10
,
pp. 1429-1441
Persistent link: https://www.econbiz.de/10003802484
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