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~isPartOf:"The changing hospital industry : comparing not-for-profit and for-profit institutions"
~person:"Shahin, Arash"
~person:"Sharma, Piyush"
~person:"Staiger, Douglas"
~subject:"Dienstleistungsqualität"
~subject:"Interkulturelles Management"
~subject:"Konsumentenverhalten"
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Dienstleistungsqualität
Interkulturelles Management
Konsumentenverhalten
1984-1994
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Betriebswirtschaftliches Ziel
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Corporate objective
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Hospital
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Krankenhaus
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Shahin, Arash
Sharma, Piyush
Staiger, Douglas
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The changing hospital industry : comparing not-for-profit and for-profit institutions
International journal of productivity and quality management : IJPQM
10
The journal of services marketing
9
NBER Working Paper
7
Working paper / National Bureau of Economic Research, Inc.
6
International journal of services and operations management
3
NBER working paper series
3
The TQM journal : the international review of organizational improvement
3
The journal of economic perspectives : EP ; a journal of the American Economic Association
3
International journal of quality & reliability management
2
Journal of business research : JBR
2
Journal of retailing and consumer services
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Journal of service management
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Measuring business excellence : the journal of organizational performance management
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
A Research Agenda for Service Marketing
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Annual review of economics
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Benchmarking : an international journal
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Branding and sustainable competitive advantage : building virtual presence
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Brookings papers on education policy
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Brookings-Wharton papers on urban affairs
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Economics of education review
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Frontiers in health policy research
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International journal of business information systems : IJBIS
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of international consumer marketing
1
Journal of management research
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Journal of service research : JSR
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Journal of service theory and practice : JSTP
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The American economic review
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The international journal of productivity and performance management
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Comparing hospital quality at for-profit and not-for-profit hospitals
McClellan, Mark B.
;
Staiger, Douglas
- In:
The changing hospital industry : comparing …
,
(pp. 93-112)
.
2000
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