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~isPartOf:"The international review of retail, distribution and consumer research"
~person:"Gil Saura, Irene"
~person:"Loureiro, Sandra Maria Correia"
~person:"Töpfer, Armin"
~subject:"Customer satisfaction"
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Customer satisfaction
Beziehungsmarketing
2
Einzelhandel
2
Kundenzufriedenheit
2
Relationship marketing
2
Retail trade
2
Spain
2
Spanien
2
Betriebliches Informationssystem
1
Brand image
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Business intelligence system
1
Dienstleistungsqualität
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Lieferantenmanagement
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Logistics
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Logistik
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Gil Saura, Irene
Loureiro, Sandra Maria Correia
Töpfer, Armin
Karjaluoto, Heikki
2
Röding, Tobias
2
Schramm-Klein, Hanna
2
Steinmann, Sascha
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Bathula, Hanoku
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Bilgihan, Anil
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Castaldo, Sandro
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Dixit, Saumya
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Gurel-Atay, Eda
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Heiens, Richard A.
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Helgesen, Øyvind
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Hellström, Daniel
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Herjanto, Halimin
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Hjort, Klas
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Jain, Manu
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Johansson, Ulf
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Leppäniemi, Matti
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Michel, Geraldine
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Mishra, Anubhav A.
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Moliner-Velázquez, Beatriz
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Nervik, Bjørn
1
Nesset, Erik
1
Nimmermann, Frederic
1
Nyrhinen, Jussi
1
Pleshko, Larry P.
1
Rosenbaum, Mark S.
1
Ruiz Molina, Maria Eugenia
1
Ruiz-Molina, Maria-Eugenia
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The international review of retail, distribution and consumer research
Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
7
International journal of hospitality management
3
Journal of retailing and consumer services
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
European retail research
1
International journal of business performance management
1
International journal of wine business research : IJWBR
1
Journal of hospitality marketing & management
1
Journal of industrial and business economics
1
Journal of service management
1
Journal of strategic marketing
1
Journal of travel and tourism marketing
1
Journal of vacation marketing : an international journal
1
Management decision : MD
1
Service business
1
Springer eBook Collection / Business and Economics
1
SpringerLink / Bücher
1
The journal of brand management : an international journal
1
The journal of product & brand management
1
The journal of services marketing
1
Tourism review : the official journal of the AIEST
1
World review of entrepreneurship, management and sustainable development
1
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ECONIS (ZBW)
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Retail brand equity : a model based on its dimensions and effects
Gil Saura, Irene
;
Ruiz-Molina, María Eugenia
;
Michel, …
- In:
The international review of retail, distribution and …
23
(
2013
)
2
,
pp. 111-136
Persistent link: https://www.econbiz.de/10009743697
Saved in:
2
Logistic service quality and technology : a comparison between supplier-retailer and retailer-consumer relationships
Gil Saura, Irene
;
Ruiz Molina, Maria Eugenia
;
Servera …
- In:
The international review of retail, distribution and …
18
(
2008
)
5
,
pp. 495-510
Persistent link: https://www.econbiz.de/10003806239
Saved in:
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