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~isPartOf:"The journal of services marketing"
~isPartOf:"The service industries journal"
~person:"Beatson, Amanda"
~person:"Holloway, Betsy Bugg"
~subject:"Confidence"
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The journal of services marketing
The service industries journal
Asia Pacific journal of marketing and logistics
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ECONIS (ZBW)
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Consumer relationship proneness: a reexamination and extension across service exchanges
Parish, Janet Turner
;
Holloway, Betsy Bugg
- In:
The journal of services marketing
24
(
2010
)
1
,
pp. 61-73
Persistent link: https://www.econbiz.de/10003953410
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2
Employee behaviour and relationship quality : impact on customers
Beatson, Amanda
;
Lings, Ian
;
Gudergan, Siegfried
- In:
The service industries journal
28
(
2008
)
1/2
,
pp. 211-223
Persistent link: https://www.econbiz.de/10003733143
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