//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"The journal of services marketing"
~isPartOf:"The service industries journal"
~person:"Benkenstein, Martin"
~source:"econis"
~subject:"Work behaviour"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: "Customer relationship management"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Work behaviour
Beziehungsmarketing
2
Relationship marketing
2
Arbeitsverhalten
1
Commitment
1
Consumer behaviour
1
Customer citizenship behavior
1
Customer satisfaction
1
Customer service
1
Customer-to-customer interactions
1
Customer-to-customer-relationship
1
Customers
1
Dienstleistungssektor
1
Fellow customers
1
Foci of consumer commitment
1
Konsumentenverhalten
1
Kunden
1
Kundenservice
1
Kundenzufriedenheit
1
Mere Presenc
1
Other customers
1
Perceived risk
1
Service industry
1
Similarity effect
1
more ...
less ...
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Benkenstein, Martin
Gong, Taeshik
2
Arasli, Huseyin
1
Arnold, Todd J.
1
Auh, Seigyoung
1
Bayighomog, Steven W.
1
Becker, Laura
1
Becker-Özcamlica, Hürrem
1
Boukis, Achilleas
1
Buranapin, Siriwut
1
Büttgen, Marion
1
Chen, I-heng
1
Cheng, Jui-Chang
1
Choi, Laee
1
Chuanchuen, Akkawanitcha
1
Curth, Susanne
1
Di, Eh
1
Disse, Isabel Kittyma
1
Ertz, Elias
1
Gilliam, David A.
1
Huang, Chien-jung
1
Hur, Won-Moo
1
Hwang, Hansol
1
Kim, Young-Jin
1
Lee, Kangcheol
1
Lotz, Sherry L.
1
Luo, She-Juang
1
Ma, Jianfeng
1
Medler-Liraz, Hana
1
Mengüç, Bülent
1
Mu, Zhirong
1
Okimoto, Tyler G.
1
Patterson, Paul G.
1
Popli, Sepna
1
Rayburn, Steven W.
1
Rizvi, Irfan A.
1
Saranya Kantabutra
1
Shin, Yuhyung
1
Solnet, David
1
Thompson, Frauke Mattison
1
more ...
less ...
Published in...
All
The journal of services marketing
The service industries journal
Source
All
ECONIS (ZBW)
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
How commitment to fellow customers affects the customer-firm relationship and customer citizenship behavior
Curth, Susanne
;
Uhrich, Sebastian
;
Benkenstein, Martin
- In:
The journal of services marketing
28
(
2014
)
2
,
pp. 147-158
Persistent link: https://www.econbiz.de/10010371770
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->