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~isPartOf:"The journal of services marketing"
~language:"eng"
~person:"Becker, Laura"
~person:"Hancer, Murat"
~subject:"Collectivism"
~subject:"Customer satisfaction"
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An imitation game : supervisors’ influence on customer sweethearting
Ertz, Elias
;
Becker, Laura
;
Büttgen, Marion
- In:
The journal of services marketing
36
(
2022
)
3
,
pp. 432-444
Persistent link: https://www.econbiz.de/10013407512
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