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~isPartOf:"The journal of services marketing"
~person:"Aksoy, Lerzan"
~person:"Ha, Hong Youl"
~subject:"Brand image"
~subject:"Customer integration"
~subject:"Service quality"
~subject:"United States"
~type_genre:"Article in journal"
~type_genre:"Article"
~type_genre:"Government document"
~type_genre:"Handbuch"
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Brand image
Customer integration
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United States
Consumer behaviour
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Beziehungsmarketing
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Customer satisfaction
2
Dienstleistungsqualität
2
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2
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Measurement
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Online retailing
1
Online travel services
1
Online-Handel
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Physical environment
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Aksoy, Lerzan
Ha, Hong Youl
Sharma, Piyush
5
Klaus, Philipp
4
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3
Mattila, Anna S.
3
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Benoit, Sabine
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Choi, Beom Joon
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Collier, Joel E.
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Dodds, Sarah
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Ha, Jooyeon
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Jang, Soocheong
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Luk, Sherriff T. K.
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Matos, Celso Augusto de
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Medler-Liraz, Hana
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Palakshappa, Nitha
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Palmer, Adrian
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Tram-Anh Ngoc Pham
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2
Ahmad, Hassan
1
Ahmed, Zafar U.
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Akamavi, Raphaël K.
1
Aldas-Manzano, Joaquin
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Ali, Ameer
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The journal of services marketing
Journal of business research : JBR
2
Asia Pacific business review
1
International journal of contemporary hospitality management
1
International marketing review
1
Journal of service management
1
Journal of service research : JSR
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Journal of travel and tourism marketing
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ECONIS (ZBW)
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The evolution of brand personality : an application of online travel agencies
Ha, Hong Youl
- In:
The journal of services marketing
30
(
2016
)
5
,
pp. 529-540
Persistent link: https://www.econbiz.de/10011615549
Saved in:
2
Relative measures in service research
Aksoy, Lerzan
;
Hogreve, Jens
;
Lariviere, Bart
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 448-452
Persistent link: https://www.econbiz.de/10011418336
Saved in:
3
Exploring key antecedents of purchase intentions within different services
Ha, Hong Youl
;
Akamavi, Raphaël K.
;
Kitchen, Phillip J.
; …
- In:
The journal of services marketing
28
(
2014
)
7
,
pp. 595-606
Persistent link: https://www.econbiz.de/10010434577
Saved in:
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