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~isPartOf:"The journal of services marketing"
~person:"Ashill, Nicholas J."
~subject:"Dienstleistungsqualität"
~subject:"Service industry"
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Dienstleistungsqualität
Service industry
Arbeitsbedingungen
1
Arbeitskräfte
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Arbeitszufriedenheit
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Ashill, Nicholas J.
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The journal of services marketing
International journal of project management : the journal of The International Project Management Association
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Marketing intelligence & planning
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Job resourcefulness, symptoms of burnout and service recovery performance : an examination of call centre frontline employees
Ashill, Nicholas J.
;
Rod, Michel
;
Thirkell, Peter
; …
- In:
The journal of services marketing
23
(
2009
)
5
,
pp. 338-350
Persistent link: https://www.econbiz.de/10009525730
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