//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"The journal of services marketing"
~person:"Grewal, Dhruv"
~person:"Khare, Arpita"
~person:"Lusk, Jayson L."
~person:"Walsh, Gianfranco"
~person:"Wu, Luorong"
~subject:"Beziehungsmarketing"
~subject:"Consumer behaviour"
~subject:"Service quality"
~subject:"Social Web"
~type_genre:"Article in journal"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Consumer Behaviour"
Narrow search
Delete all filters
| 11 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
Consumer behaviour
Service quality
Social Web
Konsumentenverhalten
3
Adolescents
1
Anthropomorphism
1
Beschwerdemanagement
1
CSR
1
Cluster analysis
1
Clusteranalyse
1
Complaint management
1
Corporate Social Responsibility
1
Corporate social responsibility
1
Customer engagement
1
Dienstleistungsqualität
1
E-commerce
1
Electronic Commerce
1
Fundraising
1
Gratitude expression
1
Internet
1
Internet shopping
1
Jugendliche
1
Market segmentation
1
Marktsegmentierung
1
Matching donations
1
Motivations
1
Online retailing
1
Online-Handel
1
Other customers
1
Power
1
Relationship marketing
1
Segmentation
1
Selbstbedienung
1
Self-service
1
Self-service technology (SST)
1
Sense of power
1
Shopping enjoyment
1
Social worth
1
Switching intentions
1
Youth
1
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Article in journal
Aufsatz in Zeitschrift
3
Language
All
English
3
Author
All
Grewal, Dhruv
Khare, Arpita
Lusk, Jayson L.
Walsh, Gianfranco
Wu, Luorong
Mattila, Anna S.
7
Sharma, Piyush
7
Klaus, Philipp
5
Daunt, Kate L.
4
Harris, Lloyd C.
4
Hollebeek, Linda D.
4
Rosenbaum, Mark
4
Neale, Larry
3
Poddar, Amit
3
Seger-Guttmann, Tali
3
Wong, IpKin Anthony
3
Alkire, Linda
2
Bang, Nguyen
2
Basso, Kenny
2
Beatson, Amanda
2
Benoit, Sabine
2
Blodgett, Jeffrey
2
Bock, Dora Elizabeth
2
Bruce, Helen L.
2
Carlson, Jamie
2
Chen, Ivy S. N.
2
Choi, Beom Joon
2
Collier, Joel E.
2
Das, Gopal
2
Dodds, Sarah
2
Gabler, Colin B.
2
Gilboa, Shaked
2
Giraldo, Mario
2
Gounaris, Spiros
2
Greer, Dominique A.
2
Ha, Hong Youl
2
Ha, Jooyeon
2
Hale, Dena
2
Huang, Yu-Shan
2
Jang, Soocheong
2
Kim, Jong Min
2
Kim, Namwoon
2
Koku, Paul Sergius
2
Lin, Ingrid Y.
2
Liu, Matthew Tingchi
2
more ...
less ...
Published in...
All
The journal of services marketing
Journal of retailing
13
International journal of hospitality management
12
American journal of agricultural economics
11
Journal of business research : JBR
11
Applied economic perspectives and policy
10
International journal of business competition and growth : IJBCG
10
Journal of the Academy of Marketing Science
10
Marketing : ZFP ; journal of research and management
9
Food policy : economics planning and politics of food and agriculture
7
Journal of international consumer marketing
7
Journal of marketing
7
Psychology & marketing
6
Jahrbuch der Absatz- und Verbrauchsforschung
5
Journal of agricultural and resource economics : JARE ; the journal of the Western Agricultural Economics Association
5
Journal of consumer research : JCR ; an interdisciplinary bimonthly
5
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
5
Journal of marketing research
5
European management journal
4
European review of agricultural economics : ERAE
4
Journal of agricultural and applied economics
4
Journal of economic behavior & organization : JEBO
4
Journal of fashion marketing and management
4
Journal of global marketing
4
MSI reports : working paper series
4
Health economics
3
International journal of Indian culture and business management
3
International journal of contemporary hospitality management
3
International journal of services and operations management
3
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
3
Journal of marketing analytics : JMA
3
Journal of service research : JSR
3
Journal of targeting, measurement and analysis for marketing
3
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
3
Marketing intelligence & planning
3
Agricultural economics : the journal of the International Association of Agricultural Economists
2
Applied economics letters
2
Asia Pacific journal of marketing and logistics
2
International journal of business and emerging markets : IJBEM
2
International journal of consumer studies
2
more ...
less ...
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Powerful or powerless customers : the influence of gratitude on engagement with CSR
Mattila, Anna S.
;
Wu, Luorong
;
Choi, Choongbeom
- In:
The journal of services marketing
30
(
2016
)
5
,
pp. 519-528
Persistent link: https://www.econbiz.de/10011615541
Saved in:
2
Does anthropomorphism influence customers' switching intentions in the self-service technology failure context?
Fan, Alei
;
Wu, Luorong
;
Mattila, Anna S.
- In:
The journal of services marketing
30
(
2016
)
7
,
pp. 713-723
Persistent link: https://www.econbiz.de/10011590916
Saved in:
3
A segmentation of adolescent online users and shoppers
Hill, William W.
;
Beatty, Shraron E.
;
Walsh, Gianfranco
- In:
The journal of services marketing
27
(
2013
)
5
,
pp. 347-360
Persistent link: https://www.econbiz.de/10010127942
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->