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~isPartOf:"The service industries journal"
~person:"Aboagye, Michael Osei"
~person:"Jung, Hyo Sun"
~person:"Lee, Sang M."
~person:"Yoon, Hye Hyun"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
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Job satisfaction
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The service industries journal
International journal of hospitality management
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The impact of high-performance work systems in the health-care industry : employee reactions, service quality, customer satisfaction, and customer loyalty
Lee, Sang M.
;
Lee, Donhee
;
Kang, Chang-yuil
- In:
The service industries journal
32
(
2012
)
1/2
,
pp. 17-36
Persistent link: https://www.econbiz.de/10009427716
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