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~isPartOf:"The service industries journal"
~person:"Castillo, Daniela"
~subject:"Betriebliche Wertschöpfung"
~subject:"Brand management"
~subject:"Dienstleistungssektor"
~subject:"Electronic Commerce"
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Betriebliche Wertschöpfung
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Castillo, Daniela
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The dark side of AI-powered service interactions : exploring the process of co-destruction from the customer perspective
Castillo, Daniela
;
Canhoto, Ana Isabel Domingos
;
Said, …
- In:
The service industries journal
41
(
2021
)
13/14
,
pp. 900-925
Persistent link: https://www.econbiz.de/10012695298
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