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~isPartOf:"The service industries journal"
~person:"Chen, Wun-hwa"
~person:"Llach, Josep"
~person:"Palacios Marqués, Daniel"
~subject:"Dienstleistungssektor"
~subject:"Performance measurement"
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Dienstleistungssektor
Performance measurement
Firm performance
4
Unternehmenserfolg
4
Service industry
3
Information technology
2
Informationstechnik
2
Beziehungsmarketing
1
Customer integration
1
Customer service
1
Expert system
1
Expertensystem
1
Information management
1
Informationsmanagement
1
Innovation diffusion
1
Innovationsdiffusion
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KMU
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Knowledge management
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Kundenintegration
1
Kundenservice
1
Lieferantenmanagement
1
Lieferkette
1
Performance-Messung
1
Relationship marketing
1
SME
1
Social Web
1
Social web
1
Supplier relationship management
1
Supply chain
1
Wissensmanagement
1
competitiveness
1
customer integration
1
customer response
1
firm performance
1
human resources
1
information and communication technologies
1
organizational performance
1
service business
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service industries
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supply chain
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Chen, Wun-hwa
Llach, Josep
Palacios Marqués, Daniel
Rozen-Bakher, Ziva
2
Alonso-Almeida, María del Mar
1
Auh, Seigyoung
1
Carmichael, Fiona
1
Chang, Yu-chieh
1
Chen, Hsiang Ling
1
Chiang, Ai-hsuan
1
Chou, Shih-wei
1
Coen Rigtering, J. P.
1
Devece, Carlos Alberto
1
Eggers, Fabian
1
Fernández-Guerrero, Rafael
1
Gil-Pechuan, Ignacio
1
Hsieh, Pi-Hui
1
Hsu, Chun-hui
1
Jensen, Søren H.
1
Jung, Yeon Sung
1
Kraus, Sascha
1
Lara, Francisco
1
Lee, Jea-Nam
1
Lei, Lin
1
Mengüç, Bülent
1
Revuelto-Taboada, Lorenzo
1
Ryu, Jyun-Sun
1
Sainam, Preethika
1
Simón-Moya, Virginia
1
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The service industries journal
International journal of services technology and management : IJSTM
1
Journal of business research : JBR
1
Management decision : MD
1
Service business
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
4
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1
Does high supply chain integration enhance customer response speed?
Chiang, Ai-hsuan
;
Chen, Wun-hwa
;
Wu, Soushan
- In:
The service industries journal
35
(
2015
)
1/2
,
pp. 24-43
Persistent link: https://www.econbiz.de/10010491820
Saved in:
2
Adoption and use of technology in small business environments
Alonso-Almeida, María del Mar
;
Llach, Josep
- In:
The service industries journal
33
(
2013
)
15/16
,
pp. 1456-1472
Persistent link: https://www.econbiz.de/10010229426
Saved in:
3
How to improve organisational results through knowledge management in knowledge-intensive business services
Lara, Francisco
;
Palacios Marqués, Daniel
;
Devece, …
- In:
The service industries journal
32
(
2012
)
11
,
pp. 1853-1863
Persistent link: https://www.econbiz.de/10009582176
Saved in:
4
How to create information management capabilities though web 2.0
Carmichael, Fiona
;
Palacios Marqués, Daniel
; …
- In:
The service industries journal
31
(
2011
)
9/10
,
pp. 1613-1625
Persistent link: https://www.econbiz.de/10009232935
Saved in:
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