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~isPartOf:"The service industries journal"
~person:"Foster, Carley"
~subject:"Complaint management"
~subject:"Retail trade"
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The service industries journal
International journal of retail & distribution management
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Service worker appearance and the retail service encounter : the influence of gender and age
Foster, Carley
;
Resnick, Sheilagh
- In:
The service industries journal
33
(
2013
)
2
,
pp. 236-247
Persistent link: https://www.econbiz.de/10009702909
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