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~isPartOf:"The service industries journal"
~subject:"Arbeitsleistung"
~subject:"Salespeople"
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Arbeitsleistung
Salespeople
Verkaufspersonal
29
Beziehungsmarketing
8
Dienstleistungsqualität
8
Relationship marketing
8
Service quality
8
Customer satisfaction
7
Kundenzufriedenheit
7
Arbeitszufriedenheit
5
Bank
5
Customer service
5
Job satisfaction
5
Kundenservice
5
Taiwan
5
Dienstleistungssektor
4
Service industry
4
Stress
4
Work stress
4
Familie-Beruf
3
Work-life balance
3
Arbeitsverhalten
2
Betriebsklima
2
China
2
Einzelhandel
2
Emotion
2
Employee retention
2
France
2
Frankreich
2
Gender studies
2
Geschlechterforschung
2
Mitarbeiterbindung
2
Motivation
2
Retail trade
2
Selling
2
Verkauf
2
Work behaviour
2
Work climate
2
Age group
1
Altersgruppe
1
Arbeitsgestaltung
1
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English
29
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Augusto, Mário Gomes
1
Babakus, Emin
1
Beatson, Amanda
1
Bloemer, Johanna M.
1
Briggs, Elten
1
Cegarra-Navarro, Juan Gabriel
1
Chang, Jui-huang
1
Chang, Shu-chun
1
Chang, Wan-jing April
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Chen, Chin-yuan
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Chen, Tzy-ling
1
Cheng, Zhao-hong
1
Coelho, Arnaldo
1
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1
Dun, Zanna van
1
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1
Gilliam, David A.
1
Gudergan, Siegfried
1
Haktanir, Mine
1
Harris, Lloyd C.
1
Henseler, Jörg
1
Ho, Bach Quang
1
Hsu, Chin-tien
1
Hsu, Meng-hui
1
Hu, Hsiu-hua
1
Huang, Bo
1
Huang, Kuei-Wen
1
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1
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1
Ifie, Kemefasu
1
Jaramillo, Fernando
1
Jian, Zhaoquan
1
Julien, Anne
1
Karatepe, Osman M.
1
Kwan, Ho Kwong
1
Lee, Wen-ruey
1
Li, Jui-min
1
Lings, Ian
1
Liu, Xin Mei
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The service industries journal
Industrial marketing management : the international journal for industrial and high-tech firms
154
The journal of personal selling & sales management : JPSSM
152
Journal of business research : JBR
109
Journal of personal selling & sales management : JPSSM
76
The journal of business & industrial marketing
76
Journal of the Academy of Marketing Science
64
Journal of retailing and consumer services
42
Journal of marketing
37
Journal of business-to-business marketing
34
Journal of marketing theory and practice
25
Journal of retailing
23
SpringerLink / Bücher
22
Journal of business ethics : JOBE
20
Journal of marketing education : JME
20
Journal of marketing research : JMR
19
European journal of marketing : EJM
18
The Oxford handbook of strategic sales and sales management
15
European journal of marketing
14
International journal of retail & distribution management
14
Psychology & marketing
14
Journal of marketing theory and practice : JMTP
13
Journal of service research
13
Journal of service research : JSR
12
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
11
Management science : journal of the Institute for Operations Research and the Management Sciences
11
Marketing letters : a journal of research in marketing
11
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
10
Journal of marketing channels : ... distribution systems, strategy, and management
10
Journal of strategic marketing
10
Marketing intelligence & planning
10
Harvard-Business-Manager : das Wissen der Besten
9
International journal of hospitality management
9
Journal of managerial issues : JMI
9
Sales management : a multinational perspective
9
Asia Pacific journal of marketing and logistics
8
Harvard business review : HBR
8
Journal of marketing management : MM
8
Journal of marketing research
8
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
8
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ECONIS (ZBW)
29
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29
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1
Leveraging responsible artificial intelligence to enhance salespeople well-being and performance
Weng, Chenchen
;
Yuan, Ruizhi
;
Ye, Dandan
;
Huang, Bo
; …
- In:
The service industries journal
44
(
2024
)
9/10
,
pp. 735-765
Persistent link: https://www.econbiz.de/10015050118
Saved in:
2
Avatar-mediated service encounters : impacts and research agenda
Watanabe, Kentaro
;
Ho, Bach Quang
- In:
The service industries journal
43
(
2023
)
3/4
,
pp. 134-153
Persistent link: https://www.econbiz.de/10014321569
Saved in:
3
Using work design to motivate customer-oriented behaviors
Rayburn, Steven W.
;
Gilliam, David A.
- In:
The service industries journal
36
(
2016
)
7/8
,
pp. 339-355
Persistent link: https://www.econbiz.de/10011564148
Saved in:
4
Explicating customer orientation's influence on frontline employee satisfaction
Briggs, Elten
;
Jaramillo, Fernando
;
Noboa, Fabrizio
- In:
The service industries journal
35
(
2015
)
3
,
pp. 133-151
Persistent link: https://www.econbiz.de/10011296301
Saved in:
5
Customer orientation of frontline employees and organizational commitment
Ifie, Kemefasu
- In:
The service industries journal
34
(
2014
)
8
,
pp. 699-714
Persistent link: https://www.econbiz.de/10010385540
Saved in:
6
Salesperson's listening in buyer-seller service relationships
Román, Sergio
- In:
The service industries journal
34
(
2014
)
7
,
pp. 630-644
Persistent link: https://www.econbiz.de/10010385547
Saved in:
7
Service worker appearance and the retail service encounter : the influence of gender and age
Foster, Carley
;
Resnick, Sheilagh
- In:
The service industries journal
33
(
2013
)
2
,
pp. 236-247
Persistent link: https://www.econbiz.de/10009702909
Saved in:
8
Service encounter in multi-channel dirstibution context : virtual and face-to-face interactions and consumer satisfaction
Seck, Anne Marianne
;
Philippe, Jean
- In:
The service industries journal
33
(
2013
)
6
,
pp. 565-579
Persistent link: https://www.econbiz.de/10009758782
Saved in:
9
The effects of inter-role conflicts on turnover intention among frontline service providers : does gender matter?
Huang, Min-hsin
;
Cheng, Zhao-hong
- In:
The service industries journal
32
(
2012
)
3/4
,
pp. 367-381
Persistent link: https://www.econbiz.de/10009510682
Saved in:
10
The influence of emotions displayed and personal selling on customer behaviour intention
Wang, Edward Shih-tse
;
Tsai, Bi-kun
;
Chen, Tzy-ling
; …
- In:
The service industries journal
32
(
2012
)
3/4
,
pp. 353-366
Persistent link: https://www.econbiz.de/10009510683
Saved in:
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