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~isPartOf:"The service industries journal"
~subject:"Beziehungsmarketing"
~subject:"Customer satisfaction"
~subject:"Electronic Commerce"
~type_genre:"Case study"
~type_genre:"Collection of articles of several authors"
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Beziehungsmarketing
Customer satisfaction
Electronic Commerce
Dienstleistungsqualität
3
Service quality
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Consumer behaviour
2
Dienstleistungssektor
2
Konsumentenverhalten
2
Kundenzufriedenheit
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Service industry
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Brand loyalty
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Creativity
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Customer analysis
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Dienstleistungsmarketing
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Gastgewerbe
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Hospitality industry
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Innovation management
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Innovationsmanagement
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Kundenanalyse
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Ladengestaltung
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Markentreue
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Case study
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Mas-Verdu, Francisco
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Peris-Ortiz, Marta
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Phillips, Paul
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The service industries journal
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
11
Premier reference source
9
Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
6
Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
5
Wissenschaft & Praxis
5
Psychology & marketing
4
Tourism management : research, policies, practice
4
Advances in marketing, customer relationship management , and e-services (AMCRMES) book series
3
Journal of business research : JBR
3
Journal of retailing
3
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
3
SpringerLink / Bücher
3
Berichte zum Generic-Management
2
Critical explorations
2
Digital enterprise transformation : a business-driven approach to leveraging Innovative IT
2
Erfurter Hefte zum angewandten Marketing
2
Global business and organizational excellence : a review of research & best practices
2
Information systems and e-business management : ISeB
2
International journal of electronic commerce : IJEC
2
International journal of electronic customer relationship management : IJECRM
2
International journal of productivity and quality management : IJPQM
2
International journal of quality and service sciences
2
Journal of customer behaviour
2
Journal of marketing management : MM
2
Journal of travel and tourism marketing
2
PhD series / Copenhagen Business School
2
Reihe Dienstleistungsmanagement, Dienstleistungsmarketing
2
Schriften zu Tourismus und Freizeit
2
Service Design : innovative Services und exzellente Kundenerlebnisse gestalten
2
Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
2
Tourism management perspectives : TMP
2
8. Münsteraner Facility-Management-Tag : [Tagungsband ... Termin: 9. November 2010, Ort: Messe- und Congress-Centrum Halle Münsterland, Münster]
1
Acta oeconomica Pragensia : vědecký časopis Vysoke Školy Ekonomické v Praze
1
Advances in Business Information Systems and Analytics (ABISA) book series
1
Advances in Marketing, Customer Relationship Management, and E-Services (AMCRMES) book series
1
Advances in applied microeconomics : a research annual
1
Advances in e-business research (AEBR) book series
1
Advances in e-business research series
1
Advances in electronic commerce
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ECONIS (ZBW)
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1
Special issue: A new research agenda for hospitality management
Phillips, Paul
(
contributor
)
-
2009
Persistent link: https://www.econbiz.de/10003914895
Saved in:
2
Special issue: Creativity and Innovation : First INBAM Conference (International Network of Business & Management Journals)
Peris-Ortiz, Marta
(
contributor
)
-
2011
Persistent link: https://www.econbiz.de/10009298421
Saved in:
3
Special issue: Services, regional development and innovation
Mas-Verdu, Francisco
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10003992700
Saved in:
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