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~isPartOf:"The service industries journal"
~subject:"Customer satisfaction"
~subject:"Electronic Commerce"
~subject:"Online-Marketing"
~subject:"Relationship marketing"
~type_genre:"Collection of articles of several authors"
~type_genre:"Handbook"
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Customer satisfaction
Electronic Commerce
Online-Marketing
Relationship marketing
Dienstleistungsqualität
2
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2
Kundenzufriedenheit
2
Service industry
2
Service quality
2
Creativity
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Innovation management
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Mas-Verdu, Francisco
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Peris-Ortiz, Marta
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The service industries journal
Wissenschaft & Praxis
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Critical explorations
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Erfurter Hefte zum angewandten Marketing
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Journal of business research : JBR
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Psychology & marketing
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Reihe Dienstleistungsmanagement, Dienstleistungsmarketing
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Acta oeconomica Pragensia : vědecký časopis Vysoke Školy Ekonomické v Praze
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Addison-Wesley information technology series
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Advances in Business Information Systems and Analytics (ABISA) book series
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Advances in Marketing, Customer Relationship Management, and E-Services (AMCRMES) book series
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Advances in e-business research (AEBR) book series
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Advances in marketing, customer relationship management, and e-services book series (AMCRMES)
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Beiträge und Informationen aus dem Ostseeinstitut für Marketing, Verkehr und Tourismus an der Universität Rostock
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Berichte zum Generic-Management
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Innovationsmanagement in Wissenschaft und Praxis
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Journal of global marketing
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Journal of retailing
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Journal of the Academy of Marketing Science
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Managing service quality : MSQ ; an international journal
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1
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Routledge studies in marketing
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Special issue: Creativity and Innovation : First INBAM Conference (International Network of Business & Management Journals)
Peris-Ortiz, Marta
(
contributor
)
-
2011
Persistent link: https://www.econbiz.de/10009298421
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Special issue: Services, regional development and innovation
Mas-Verdu, Francisco
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10003992700
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