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~isPartOf:"The service industries journal"
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Perceived importance of
native
language
use in service encounters
Holmqvist, Jonas
;
Van Vaerenbergh, Yves
- In:
The service industries journal
33
(
2013
)
15/16
,
pp. 1659-1671
Persistent link: https://www.econbiz.de/10010229400
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