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~isPartOf:"Total quality management & business excellence"
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Quality management
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Qualitätsmanagement
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Beziehungsmarketing
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Customer satisfaction
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Dienstleistungsqualität
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Hotel industry
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Hotellerie
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Innovation
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Innovationsmanagement
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Measurement
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Product quality
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Produktqualität
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customer results
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employee results
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hotel industry
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incremental and radical innovation
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internalisation of quality standards
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operational performance
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total quality management
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Tarí, Juan José
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García-Fernández, Mariano
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López-Gamero, María D.
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Molina Azorín, José Francisco
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Pereira-Moliner, Jorge
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Total quality management & business excellence
International journal of quality & reliability management
5
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
5
Journal for global business advancement : JGBA
4
The TQM magazine : the international bi-monthly for total quality management
4
International Journal of Contemporary Hospitality Management
3
International journal of hospitality management
3
International journal of production economics
3
International journal of value chain management : IJVCM
3
The service industries journal
3
Working papers / University of Kent, Kent Business School
3
BRQ Business Research Quarterly
2
Business research quarterly : BRQ
2
European Journal of Operational Research
2
European journal of operational research : EJOR
2
International Journal of Production Economics
2
International journal of contemporary hospitality management
2
International journal of productivity and quality management : IJPQM
2
Journal of business ethics : JOBE
2
Service business
2
The Service Industries Journal
2
The TQM journal : the international review of organizational improvement
2
Academia Revista Latinoamericana de Administración
1
Action-based quality management : strategy and tools for continuous improvement
1
Administrative Sciences
1
Administrative Sciences : open access journal
1
Business Strategy and the Environment
1
Business process management journal
1
Connectivity and knowledge management in virtual organizations : networking and developing interactive communications
1
European Research on Management and Business Economics (ERMBE)
1
European research on management and business economics
1
ISO 9001, ISO 14001, and new management standards
1
Industrial management & data systems
1
International Journal of Quality & Reliability Management
1
Journal of Industrial Engineering and Management (JIEM)
1
Journal of Service Theory and Practice
1
Journal of industrial engineering and management : JIEM
1
Journal of service theory and practice : JSTP
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Managing service quality : MSQ ; an international journal
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Quality and reliability engineering international
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The relationship between internalisation of a quality standard and customer results via employee and social results in the hotel industry
Tarí, Juan José
;
Pereira-Moliner, Jorge
;
Molina …
- In:
Total quality management & business excellence
33
(
2022
)
14
,
pp. 1656-1673
Persistent link: https://www.econbiz.de/10013415861
Saved in:
2
A proposal for a scale measuring innovation in a total quality management context
Tarí, Juan José
;
García-Fernández, Mariano
- In:
Total quality management & business excellence
31
(
2020
)
15
,
pp. 1703-1717
Persistent link: https://www.econbiz.de/10012385055
Saved in:
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