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~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~language:"eng"
~person:"Jaca, Carmen"
~person:"Sun, Hongyi"
~subject:"Relationship marketing"
~subject:"Spain"
~type_genre:"Article in journal"
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Jaca, Carmen
Sun, Hongyi
Casadesús, Martí
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Bernardo, Merce
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Petnji Yaya, Luc Honore
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Yang, Ching-chow
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Alonso-Almeida, M. Mar
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
The TQM journal : the international review of organizational improvement
2
International journal of production economics
1
International journal of quality & reliability management
1
International journal of quality and service sciences
1
Technovation : the international journal of technological innovation, entrepreneurship and technology management
1
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ECONIS (ZBW)
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1
Total quality management practices and performance outcomes in Spanish service companies
Jaca, Carmen
;
Psomas, Evangelos
- In:
Total quality management & business excellence : an …
26
(
2015
)
9/10
,
pp. 958-970
Persistent link: https://www.econbiz.de/10011440752
Saved in:
2
Lean thinking with improvement teams in retail distribution : a case study
Jaca, Carmen
;
Santos, Javier
;
Errasti, Ander
;
Viles, …
- In:
Total quality management & business excellence : an …
23
(
2012
)
4
,
pp. 449-465
Persistent link: https://www.econbiz.de/10009554438
Saved in:
3
On the relationship between continuous improvement programmes and their effect on quality defects : an automotive case study
Tanco, Martin
;
Mateo, Ricardo
;
Santos, Javier
;
Jaca, Carmen
- In:
Total quality management & business excellence : an …
23
(
2012
)
3
,
pp. 277-290
Persistent link: https://www.econbiz.de/10009553706
Saved in:
4
The relationship among organisational learning, continuous improvement and performance improvement : an evolutionary perspective
Ni, Wenbin
;
Sun, Hongyi
- In:
Total quality management & business excellence : an …
20
(
2009
)
9/10
,
pp. 1041-1054
Persistent link: https://www.econbiz.de/10003921612
Saved in:
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