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~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~subject:"Strategic management"
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Strategic management
Performance measurement
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Quality management
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Qualitätsmanagement
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Dienstleistungsqualität
13
Service quality
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Firm performance
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Strategisches Management
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balanced scorecard
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quality management
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Bagur-Femenías, Llorenç
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Biazzo, Stefano
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Dervitsiotis, Kostas N.
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Evans, James R.
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Ford, Matthew W.
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Garengo, Patrizia
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Hertz, Harry S.
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Llach, Josep
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Journal of performance management
10
Journal of accounting & organizational change
8
Measuring business excellence : the journal of organizational performance management
8
International journal of business excellence
7
International journal of business performance management
7
International journal of production economics
7
Journal of management accounting research : JMAR
7
The international journal of productivity and performance management
7
The international journal of productivity and performance management : IJPPM
7
International journal of production research
6
Journal of business research : JBR
6
SpringerLink / Bücher
6
Benchmarking : an international journal ; BIJ
5
International journal of accounting information systems
5
International journal of management & enterprise development : IJMED
5
Journal of business ethics : JOBE
5
Long range planning : LRP ; international journal of strategic management
5
Management accounting research
5
The accounting review : a publication of the American Accounting Association
5
Accounting, organizations and society : an international journal devoted to the behavioural, organizational and social aspects of accounting
4
International journal of hospitality management
4
Journal of business strategy
4
Management decision : MD
4
Measuring business excellence
4
Strategic management journal
4
Wiley corporate F&A series
4
Advances in management accounting : a research annual
3
Cogent business & management
3
European journal of operational research : EJOR
3
European research studies
3
Gabler Edition Wissenschaft
3
H. Igor Ansoff ; Vol. 2
3
Human resource management journal
3
Industrial marketing management : the international journal for industrial and high-tech firms
3
International journal of business information systems : IJBIS
3
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
3
International journal of productivity and quality management : IJPQM
3
International journal of services and operations management
3
Journal of applied accounting research
3
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ECONIS (ZBW)
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1
Learning to create value through the ‘balanced scorecard' model : an empirical study
Perramon, Jordi
;
Rocafort, Alfredo
;
Bagur-Femenías, …
- In:
Total quality management & business excellence : an …
27
(
2016
)
9/10
,
pp. 1121-1139
Persistent link: https://www.econbiz.de/10011687859
Saved in:
2
Beyond performance excellence : research insights from Baldrige recipient feedback
Evans, James R.
;
Ford, Matthew W.
;
Masterson, Suzanne S.
; …
- In:
Total quality management & business excellence : an …
23
(
2012
)
5
,
pp. 489-506
Persistent link: https://www.econbiz.de/10009572357
Saved in:
3
Unveiling strategy in SMEs through balanced scorecard implementation : a circular methodology
Garengo, Patrizia
;
Biazzo, Stefano
- In:
Total quality management & business excellence : an …
23
(
2012
)
1
,
pp. 79-102
Persistent link: https://www.econbiz.de/10009509638
Saved in:
4
A framework for the assessment of an organisation's innovation excellence
Dervitsiotis, Kostas N.
- In:
Total quality management & business excellence : an …
21
(
2010
)
9/10
,
pp. 903-918
Persistent link: https://www.econbiz.de/10008660485
Saved in:
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