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~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~subject:"total quality management"
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total quality management
Quality management
528
Qualitätsmanagement
528
Dienstleistungsqualität
139
Service quality
139
Customer satisfaction
103
Kundenzufriedenheit
103
Beziehungsmarketing
86
Relationship marketing
86
Firm performance
70
Unternehmenserfolg
70
Taiwan
62
Performance measurement
57
Performance-Messung
57
Innovation
52
Product quality
51
Produktqualität
51
Standardisierung
49
Standardization
49
Einführung
48
Implementation
48
quality management
46
Business process management
45
Prozessmanagement
45
Consumer behaviour
42
Konsumentenverhalten
42
Innovation management
41
Innovationsmanagement
41
Knowledge management
40
Wissensmanagement
40
Structural equation model
35
Strukturgleichungsmodell
35
Industrie
34
Learning organization
34
Lernende Organisation
34
Manufacturing industries
34
Corporate culture
31
Organisatorischer Wandel
31
Organizational change
31
Spain
31
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35
Conference paper
5
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5
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English
35
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Ooi, Keng-Boon
2
Suárez-Barraza, Manuel F.
2
Ablanedo-Rosas, José Humberto
1
Ahaus, C. T. B.
1
Ahmad Jusoh
1
Amir Honarpour
1
Arteaga, Francisco
1
Arun, C. S.
1
Barrales-Molina, Vanesa
1
Carr, Amelia
1
Cassia, Fabio
1
Chao, Chih-Yang
1
Chao, Ou-yang
1
Chen, Chi-Kuang
1
Collins, Kevin F.
1
De, Kalyan Kumar
1
Doeleman, Henk J.
1
Dwivedi, Yogesh Kumar
1
Ebrahimi, Zahra Fallah
1
García-Bernal, Javier
1
García-Casarejos, Nieves
1
Garza-Reyes, Jose Arturo
1
Gil-Marques, María
1
Gomišček, Boštjan
1
Guo, Fu
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Gutierrez Gutierrez, Leopoldo
1
Hasanul Banna
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Hashemi, Seyed Hamid
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Have, Steven ten
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Hossain, Mohammad Alamgir
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Hsu, Hung-Ming
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Hung, Fang-Chih
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Jaca, Carmen
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Jesus, Jorge
1
Jin, Haizhe
1
Kajihara, Chisato
1
Kalantar, Payam
1
Kalfa, Murat
1
Kamra, Vishal
1
Kaneko, Masaaki
1
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
International journal of productivity and quality management : IJPQM
59
Total quality management & business excellence
24
International journal of business excellence
8
International journal of services and operations management
8
International journal of services and operations management : IJSOM
7
Amfiteatru Economic Journal
6
International Journal of Business Performance Management
6
International Journal of Services, Economics and Management
6
Amfiteatru economic : an economic and business research periodical
5
International journal of business excellence : IJBEX
5
International journal of quality and innovation
5
Quality management journal : QMJ
5
Construction Management and Economics
4
International journal of process management and benchmarking : IJPMB
4
International journal of production research
4
Management Science
4
Cogent Business & Management
3
Cogent business & management
3
International journal of management concepts and philosophy : IJMCP
3
International journal of management practice : IJMP
3
International journal of technology, policy and management : IJTPM
3
Investigaciones Europeas de Dirección y Economía de la Empresa (IEDEE)
3
Problems and perspectives in management : PPM ; international research journal
3
American Journal of Business
2
Diversity, Technology, and Innovation for Operational Competitiveness: Proceedings of the 2013 International Conference on Technology Innovation and Industrial Management
2
International journal of Indian culture and business management
2
International journal of business and globalisation : IJBG
2
International journal of business process integration and management : IJBPIM
2
International journal of intelligent enterprise : IJIE
2
International journal of public sector performance management : IJPSPM
2
International journal of services, economics and management
2
Journal for East European Management Studies
2
Journal for global business advancement : JGBA
2
Journal of Central Banking Theory and Practice
2
Journal of Industrial Engineering and Management (JIEM)
2
Journal of business economics and management
2
Journal of industrial engineering and management : JIEM
2
Knowledge Horizons - Economics
2
MPRA Paper
2
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ECONIS (ZBW)
35
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35
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1
Total quality
management
and performance
management
systems : team players or lonely riders?
Peljhan, Darja
;
Marc, Mojca
- In:
Total quality management & business excellence : an …
29
(
2018
)
8
,
pp. 920-940
Persistent link: https://www.econbiz.de/10011884027
Saved in:
2
The impact of
management
leadership on quality performance throughout a supply chain : an empirical study
Teoman, Seyhan
;
Ülengin, Füsun
- In:
Total quality management & business excellence : an …
29
(
2018
)
12
,
pp. 1427-1451
Persistent link: https://www.econbiz.de/10011919004
Saved in:
3
Applying the Malcolm Baldrige National Quality Award criteria : an approach to strengthen organisational memory and process innovation
Lee, Voon-Hsien
;
Ooi, Keng-Boon
- In:
Total quality management & business excellence : an …
26
(
2015
)
11/12
,
pp. 1373-1386
Persistent link: https://www.econbiz.de/10011528324
Saved in:
4
Driving organisational ambidexterity through process
management
: the key role of cultural change
Moreno-Luzon, María
;
Gil-Marques, María
;
Arteaga, …
- In:
Total quality management & business excellence : an …
25
(
2014
)
9
,
pp. 1026-1038
Persistent link: https://www.econbiz.de/10010418014
Saved in:
5
A conceptual framework for the implementation of quality
management
systems
Garza-Reyes, Jose Arturo
;
Rocha-Lona, Luis
;
Kumar, Vikas
- In:
Total quality management & business excellence : an …
26
(
2015
)
11/12
,
pp. 1298-1310
Persistent link: https://www.econbiz.de/10011528285
Saved in:
6
Bringing Kaizen to the classroom : lessons learned in an Operations
Management
course
Suárez-Barraza, Manuel F.
;
Rodríguez-González, …
- In:
Total quality management & business excellence : an …
26
(
2015
)
9/10
,
pp. 1002-1016
Persistent link: https://www.econbiz.de/10011440781
Saved in:
7
Influence of total quality-based human issues on organisational commitment
Mendes, Luís Antonio F.
;
Jesus, Jorge
- In:
Total quality management & business excellence : an …
29
(
2018
)
3
,
pp. 260-286
Persistent link: https://www.econbiz.de/10011854053
Saved in:
8
Improving operations performance through TQM in the postfinancial crisis era : an exploratory case study of a multinational IM firm in the Greater China region
Chao, Ou-yang
;
Tsai, Ming-ching
- In:
Total quality management & business excellence : an …
25
(
2014
)
5
,
pp. 561-581
Persistent link: https://www.econbiz.de/10010336191
Saved in:
9
A quality
management
approach to guide the executive
management
team through the product/service innovation process
Chen, Chi-Kuang
;
Reyes, Lidia
- In:
Total quality management & business excellence : an …
28
(
2017
)
9
,
pp. 1003-1022
Persistent link: https://www.econbiz.de/10011778042
Saved in:
10
A study of the Baldrige Award framework using the applicant scoring data
Karimi, Amir
;
Safari, Hossein
;
Hashemi, Seyed Hamid
; …
- In:
Total quality management & business excellence : an …
25
(
2014
)
5
,
pp. 461-477
Persistent link: https://www.econbiz.de/10010259275
Saved in:
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