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~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
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Quality management
528
Qualitätsmanagement
528
Dienstleistungsqualität
93
Service quality
93
Customer satisfaction
60
Kundenzufriedenheit
60
Standardisierung
47
Standardization
47
Product quality
46
Produktqualität
46
quality management
46
Firm performance
45
Unternehmenserfolg
45
Performance measurement
42
Performance-Messung
42
Einführung
41
Implementation
41
total quality management
34
Innovation
33
Taiwan
31
Business process management
27
Prozessmanagement
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Spain
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Spanien
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Beziehungsmarketing
26
Industrie
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Knowledge management
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Structural equation model
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Wissensmanagement
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Costs
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Innovation management
22
Innovationsmanagement
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KMU
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Kosten
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SME
22
TQM
22
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528
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528
Conference paper
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36
Case study
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25
Collection of articles of several authors
10
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English
528
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Dahlgaard, Jens Jörn
20
Dahlgaard-Park, Su Mi
12
Casadesús, Martí
8
Antony, Jiju
7
He, Zhen
6
Asif, Muhammad
5
Chen, Chi-Kuang
5
Pires, António Ramos
5
Elg, Mattias
4
Jochem, Roland
4
Mann, Robin
4
Marimon, Frederic
4
Saraiva, Margarida
4
Soltani, Ebrahim
4
Anttila, Juhani
3
Aspinwall, Elaine
3
Bernardo, Merce
3
Brotons, José M.
3
Cheng, Ching-Chan
3
Dervitsiotis, Kostas N.
3
Devadasan, S. R.
3
Garengo, Patrizia
3
Gremyr, Ida
3
Iwaarden, Jos van
3
Jang, Jiun-yi
3
Karapetrovic, Stanislav
3
Liao, Ying Ying
3
Lin, Binshan
3
Martínez-Costa, Micaela
3
Ooi, Keng-boon
3
Sampaio, Paulo
3
Sansalvador, Manuel E.
3
Sun, Hongyi
3
Wayhan, Victor B.
3
Witell, Lars
3
Yang, Ching-chow
3
Zhang, Min
3
Ahaus, Kees
2
Ahmad, Niaz
2
Akdere, Mesut
2
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
International journal of productivity and quality management : IJPQM
456
The TQM journal : the international review of organizational improvement
417
International journal of quality & reliability management
397
International journal of production research
354
Total quality management & business excellence
244
International journal of production economics
197
International journal of six sigma and competitive advantage : IJSSCA
186
Quality management journal : QMJ
174
SpringerLink / Bücher
105
European journal of operational research : EJOR
95
International journal of services and operations management
88
International journal of quality and service sciences
81
Economics Papers from University Paris Dauphine
68
Benchmarking : an international journal ; BIJ
67
International journal of business excellence
62
The international journal of productivity and performance management : IJPPM
61
Europäische Hochschulschriften / 5
60
Business process management journal
59
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
59
International journal of process management and benchmarking : IJPMB
59
Amfiteatru economic : an economic and business research periodical
53
Health care management review : HCM review
53
Journal of industrial engineering and management : JIEM
50
Auditing : a journal of practice & theory
47
Beiträge zur Hochschulpolitik
47
Journal of operations management
47
DGQ
45
IEEE transactions on engineering management : EM
43
European journal of industrial engineering : EJIE
41
International journal of quality and innovation
41
Journal of health organization and management
41
International journal of technology management : IJTM
38
Cogent business & management
37
Gabler Edition Wissenschaft
35
Springer eBook Collection
35
Management science : journal of the Institute for Operations Research and the Management Sciences
34
A Productivity Press book
33
European research studies
33
International journal of hospitality management
33
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ECONIS (ZBW)
528
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21
The effect of Europe Union common assessment framework on organisational commitment with role of job satisfaction
Kalfa, Murat
- In:
Total quality management & business excellence : an …
29
(
2018
)
6
,
pp. 704-726
Persistent link: https://www.econbiz.de/10011854143
Saved in:
22
An empirical analysis of ISO 9001:2008 application in Italian services and manufacturing companies
Murmura, Federica
;
Casolani, Nicola
;
Liberatore, Lolita
; …
- In:
Total quality management & business excellence : an …
29
(
2018
)
7
,
pp. 786-797
Persistent link: https://www.econbiz.de/10011883969
Saved in:
23
Total quality management, knowledge management, and innovation : an empirical study in R&D units
Amir Honarpour
;
Ahmad Jusoh
;
Khalil Md Nor
- In:
Total quality management & business excellence : an …
29
(
2018
)
7
,
pp. 798-816
Persistent link: https://www.econbiz.de/10011883977
Saved in:
24
Continuous improvement leaders, followers and laggards : understanding system sustainability
Jurburg, Daniel
;
Viles, Elisabeth
;
Tanco, Martin
; …
- In:
Total quality management & business excellence : an …
29
(
2018
)
7
,
pp. 817-833
Persistent link: https://www.econbiz.de/10011883982
Saved in:
25
Critical linkages between quality management practices and performance from Indian IT enabled service SMEs
Basu, Rana
;
Bhola, Prabha
;
Ghosh, Indranil
;
Dan, Pranab K.
- In:
Total quality management & business excellence : an …
29
(
2018
)
8
,
pp. 881-919
Persistent link: https://www.econbiz.de/10011884022
Saved in:
26
Total quality management and performance management systems : team players or lonely riders?
Peljhan, Darja
;
Marc, Mojca
- In:
Total quality management & business excellence : an …
29
(
2018
)
8
,
pp. 920-940
Persistent link: https://www.econbiz.de/10011884027
Saved in:
27
The differences in the financial performance of manufacturing companies in Indonesia before and after ISO 9000 implementation
Kusumah, Lien Herliani
;
Fabianto, Yoke Susilo
- In:
Total quality management & business excellence : an …
29
(
2018
)
8
,
pp. 941-957
Persistent link: https://www.econbiz.de/10011884029
Saved in:
28
A Quality Scorecard for the era of Industry 4.0
Shin, Wan Seon
;
Dahlgaard, Jens Jörn
;
Dahlgaard-Park, Su Mi
- In:
Total quality management & business excellence : an …
29
(
2018
)
9
,
pp. 959-976
Persistent link: https://www.econbiz.de/10011918717
Saved in:
29
Towards a theory of operational excellence
Found, Pauline
;
Lahy, Andrew
;
Williams, Sharon J.
;
Hu, Qing
- In:
Total quality management & business excellence : an …
29
(
2018
)
9
,
pp. 1012-1024
Persistent link: https://www.econbiz.de/10011918795
Saved in:
30
Universities and smart cities : the challenges to high quality
Anttila, Juhani
;
Jussila, Kari
- In:
Total quality management & business excellence : an …
29
(
2018
)
9
,
pp. 1058-1073
Persistent link: https://www.econbiz.de/10011918844
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