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~isPartOf:"Tourism management : research, policies, practice"
~person:"Adjei, Mavis T."
~person:"Bradley, Graham L."
~person:"Scarsini, Marco"
~subject:"Online-Handel"
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Online-Handel
Beziehungsmarketing
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Confidence
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Consumer behaviour
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Consumer inferences
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Customer concern
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Customer satisfaction
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Dienstleistungsqualität
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Electronic word of mouth
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Hotel industry
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Adjei, Mavis T.
Bradley, Graham L.
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Li, Hengyun
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Tourism management : research, policies, practice
Columbia Business School Research Paper
2
Operations research
2
International journal of contemporary hospitality management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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Journal of marketing theory and practice
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Journal of research in interactive marketing : interactive marketing and computer-mediated communication
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Responding to negative online reviews : the effects of hotel responses on customer inferences of trust and concern
So, Kevin Kam Fung
;
Bradley, Graham L.
- In:
Tourism management : research, policies, practice
53
(
2016
),
pp. 74-85
Persistent link: https://www.econbiz.de/10011440024
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