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~isPartOf:"Tourism management : research, policies, practice"
~person:"Kirillova, Ksenia"
~subject:"Big event"
~subject:"Dienstleistungsqualität"
~subject:"Experiment"
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Tourism management : research, policies, practice
Journal of travel and tourism marketing
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Nonverbal communication in hotels as a medium of
experience
co-creation
Shahidul Islam, Mohammad
;
Kirillova, Ksenia
- In:
Tourism management : research, policies, practice
87
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012648372
Saved in:
2
Reconciling unsatisfying tourism experiences : message type effectiveness and the role of counterfactual thinking
Wang, Saerom
;
Kirillova, Ksenia
;
Lehto, Xinran Y.
- In:
Tourism management : research, policies, practice
60
(
2017
),
pp. 233-243
Persistent link: https://www.econbiz.de/10011676045
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