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~isPartOf:"Tourism management : research, policies, practice"
~source:"econis"
~type_genre:"Book section"
~type_genre:"Fallstudie"
~type_genre:"Graue Literatur"
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Search: subject:"Verbraucherzufriedenheit"
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Customer satisfaction
4
Kundenzufriedenheit
4
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1
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Tourism management : research, policies, practice
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
50
Modern analysis of customer surveys : with applications using R
19
Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
17
Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
14
From customer retention to a holistic stakeholder management system : living a vision
11
Kundenorientierte Unternehmensführung : Kundenorientierung - Kundenzufriedenheit - Kundenbindung
9
Working paper
9
Erfolgsfaktor Kundenzufriedenheit : Handbuch für Strategie und Umsetzung
8
Kundenorientierung und Kundenservice in der Touristik : Reisende an allen Touchpoints begeistern und Urlaub zum ganzheitlichen Erlebnis machen
8
Kundenzufriedenheit im IT-Outsourcing : das Optimum realisieren
8
Working papers / Università degli Studi di Milano, Dipartimento di Scienze Economiche, Aziendali e Statistiche
7
Betriebswirtschaftliche Diskussionsbeiträge
6
Discussion paper series / IZA
6
Service Design : innovative Services und exzellente Kundenerlebnisse gestalten
6
Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Faculty & research / Insead : working paper series
5
Handbook of partial least squares : concepts, methods and applications
5
Ilmenauer Schriften zur Betriebswirtschaftslehre
5
Schriftenreihe Schwerpunkt Marketing / Arbeitspapier
5
Service Value als Werttreiber : Konzepte, Messung und Steuerung
5
Working paper / National Bureau of Economic Research, Inc.
5
Discussion paper / Tinbergen Institute
4
Grundlagen des After Sales Marketing
4
Grundlagen des CRM : Strategie, Geschäftsprozesse und IT-Unterstützung
4
Handbook of research on retailer-consumer relationship development
4
Predicting trends and building strategies for consumer engagement in retail environments
4
Qualitative Marktforschung : Konzepte - Methoden - Analysen
4
SOEP papers on multidisciplinary panel data research / German Socio-Economic Panel Study (SOEP), DIW Berlin
4
Wissenschaftliche Arbeitspapiere / F / Center of Market-Oriented Product and Production Management
4
Aktuelle Forschungsfragen im Dienstleistungsmarketing : [Workshop Dienstleistungsmarketing 2008]
3
CESifo working papers
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Capturing, analyzing, and managing word-of-mouth in the digital marketplace
3
College of Business working papers
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Consumer behaviour in hospitality and tourism
3
Customer engagement marketing
3
E-manufacturing and E-service strategies in contemporary organizations
3
E-marketing in developed and developing countries : emerging practices
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Econometric Institute research papers
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1
A novel framework for customer-driven service strategies : a case study of a restaurant chain
Chen, Li-fei
- In:
Tourism management : research, policies, practice
41
(
2014
),
pp. 119-128
Persistent link: https://www.econbiz.de/10010239937
Saved in:
2
The impact of destination source credibility on destination satisfaction : the mediating effects of destination attachment and destination image
Veasna, Sou
;
Wu, Wann-Yih
;
Huang, Chu-hsin
- In:
Tourism management : research, policies, practice
36
(
2013
),
pp. 511-526
Persistent link: https://www.econbiz.de/10009736147
Saved in:
3
Evaluating hotel animation programs at Mediterranean sun-and-sea resorts : an impact-asymmetry analysis
Mikulić, Josip
;
Prebežac, Darko
- In:
Tourism management : research, policies, practice
32
(
2011
)
3
,
pp. 688-696
Persistent link: https://www.econbiz.de/10008907700
Saved in:
4
Visitors' experience, mood and satisfaction in a heritage context: evidence from an interpretation center
Rojas, Carmen de
;
Camarero, Carmen
- In:
Tourism management : research, policies, practice
29
(
2008
)
3
,
pp. 525-537
Persistent link: https://www.econbiz.de/10003696198
Saved in:
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